help with hijack this log

Could you please review this log and assist with cleaning. Thanks

Logfile of HijackThis v1.97.7
Scan saved at 5:31:33 PM, on 7/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\WINDOWS\System32\tbejhglc.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\dll\csrss.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\WINDOWS\nvsvc32.exe
C:\WINDOWS\System32\Fvzb.exe
C:\WINDOWS\System32\Fvzb.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\WINDOWS\System32\ERFPROCP.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\xpsp1hfm.exe
C:\WINDOWS\$xpsp1hfm$\Q331060\update\update.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - (no file)
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\QlsPCA55.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [jxyksljgi] C:\WINDOWS\System32\tbejhglc.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NAV] C:\WINDOWS\System32\dll\csrss.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [xch] C:\WINDOWS\xch.exe
O4 - HKLM\..\Run: [ERFPROCP] C:\WINDOWS\System32\ERFPROCP.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = co.lewis.id.us
O17 - HKLM\Software\..\Telephony: DomainName = co.lewis.id.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = co.lewis.id.us

 

Hi meikko

wow - you have quite a collection of nasties

Download the peper fix here. Make sure you are connected to the net and run it. If asked by your firewall for permission to access the net, please grant permission. Reboot and run it a second time while connected to the net.

Press Ctrl+Alt+Del and 'end task' on any of the follow that are present:
WToolsA.exe

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem219.dll
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: (no name) - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - (no file)
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL

O2 - BHO: (no name) - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll

O3 - Toolbar: zSearch Bar - {5886A6DC-AAF4-45E9-979A-8E5E6DEE30E7} - C:\Program Files\zSearch\zSearch.dll

O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\QlsPCA55.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\bxxs5.dll,DllRun
O4 - HKLM\..\Run: [jxyksljgi] C:\WINDOWS\System32\tbejhglc.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe

O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [xch] C:\WINDOWS\xch.exe
O4 - HKLM\..\Run: [ERFPROCP] C:\WINDOWS\System32\ERFPROCP.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [zSearch] C:\Program Files\zSearch\Zstb.exe
O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe

O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm

NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:

C:\Program Files\TV Media <------folder
C:\WINDOWS\System32\QlsPCA55.exe
C:\Program Files\Common files\WinTools <-----folder
C:\Program Files\zSearch <------folder
C:\WINDOWS\System32\tbejhglc.exe
C:\WINDOWS\alchem.exe
C:\WINDOWS\System32\automove.exe
C:\Program Files\Web_Rebates<------folder
C:\WINDOWS\xch.exe
C:\WINDOWS\System32\ERFPROCP.exe
C:\WINDOWS\System32\msgked.exe

Then reboot and use AdAware as described :
HERE

Empty your Temporary Internet Files and history in Internet Options. And clean out your
%Userprofile%\Local Settings\Temp
folder. It's a good idea to do that regularly.

Then Disable system restore: Instructions here
Reboot

Enable System Restore.

BTW - pls. go to Windows Update and get ALL critical updates !

 

Thanks for your assistance. I've been on holiday and just got around to fixing my computer. I was hoping you'd take another quick look at my updated log to be sure I got everything!

Thanks again
-Anne

Logfile of HijackThis v1.97.7
Scan saved at 9:48:30 AM, on 8/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\System32\dll\csrss.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\nvsvc32.exe
C:\WINDOWS\System32\ios4b.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\WUTemp\com_microsoft.837272_WMP9_Hotfix_NT\WindowsMedia9-KB837272-ENU.exe
d:\31b43a6235fd8b074ff9\update\update.exe
C:\downloads\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase=
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll
O2 - BHO: (no name) - {00000250-0320-4DD4-BE4F-7566D2314352} - C:\WINDOWS\VoiceIP.dll
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [NAV] C:\WINDOWS\System32\dll\csrss.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [aqadcup] C:\WINDOWS\aqadcup.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [ios4b] C:\WINDOWS\System32\ios4b.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38189.4625925926
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/Auto_Installer/dwnldr_ext.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = co.lewis.id.us
O17 - HKLM\Software\..\Telephony: DomainName = co.lewis.id.us
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = co.lewis.id.us
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = co.lewis.id.us
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = co.lewis.id.us

 

HI meikko

Hope you had a great time during your holidays

Use Taskmanager (Ctrl-Alt-Del) to end these running processes if you can (or use Process Explorer)

WToolsA.exe
ios4b.exe
msgked.exe

Go to Add/Remove Programs (START, settings, control Panel) and uninstall these apps (all may not be listed)
anything with a name similar to MyWay, MySearch, MyWebSearch, etc.

WinTools

Have Hijack This fix the following by placing a check in the appropriate boxes and selecting fix checked.
Make sure all browser and all Windows Explorer windows are closed before fixing

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?keyphrase=
R3 - URLSearchHook: URLSearch Class - {965A592F-8EFA-4250-8630-7960230792F1} - C:\WINDOWS\System32\cdsm32.dll

O2 - BHO: (no name) - {00000250-0320-4DD4-BE4F-7566D2314352} - C:\WINDOWS\VoiceIP.dll
O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\mskhhe.dll
O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - C:\WINDOWS\System32\msglji.gif
O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\msjfbl.dll

O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [ios4b] C:\WINDOWS\System32\ios4b.exe

O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msgked.exe

NOTE.........even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:

C:\Program Files\Common files\WinTools <------folder
C:\WINDOWS\System32\ios4b.exe
C:\WINDOWS\System32\msgked.exe

Then reboot and use AdAware as described :
HERE

Spybot S&D
The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

Install by double-clicking on the downloaded file.
Run Spybot S&D from desktop icon or Start menu.
Press "Search for updates" button to get list of updates available.
Press "Download updates" button.
Close all IE windows and close & restart Spybot S&D.
Press "Check for problems" button.
Have SpyBot remove all it marks in red by pressing "Fix selected problems".

Close Spybot S&D, reboot your system .

Then Disable system restore: Instructions here
Reboot

Enable System Restore.

Pls. post another log.

 

Marianna.

Thanks for your help with this... I ran hijack this, and there's three BHO: (no name)... listed. The names are similar to the one's you listed to remove, but not the same... they are as follows:

mseggo.gif, msfaol.dll, msnkmi.dll

Are these just changing names from time to time? If there's no name associated, is it safe to assume it must be removed

Thanks
-Anne

 

Hi Anne,

Yes - it is SAFE to delete:

mseggo.gif Parasite
msfaol.dll
msnkmi.dll

go into SAFEMODE to remove these 3 !

don't forget to :

browse to the C:\documents and settings\\User Name (repeat for all users)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Windows\Temp folder and delete all files in it.
Then in internet explorer click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

As as you see they are gone - Then Disable system restore: Instructions here
Reboot

Enable System Restore.

HTH