Help with browser

Hi...
My problem: after a few minutes, my browser refuses to load any new pages or sites.
Rebooting my computer fixes the problem, which happens again after a few minutes.
Happens with IExplorer and Netscape

I ran Spybot S&D

Any help will be greately apreciatted


my log:
Logfile of HijackThis v1.97.7
Scan saved at 8:35:51 AM, on 6/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\CONTRO~1\SIDEWI~1\STRATE~1\daemon14.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Office\Office10\OUTLOOK.EXE
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Downloads\Instaladores de Software\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tenakill.org/phpBB2/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://tenakill.org/phpBB2/index.php"); (C:\Documents and Settings\Ulises\Application Data\Mozilla\Profiles\default\8uw9q8vm.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ulises\Application Data\Mozilla\Profiles\default\8uw9q8vm.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy LS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [Daemon14] c:\CONTRO~1\SIDEWI~1\STRATE~1\daemon14.exe
O4 - HKLM\..\Run: [HalfMoonAutoStart] C:\Program Files\Lithic\HalfMoon\halfmoon.exe -minimized
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Accelerate] C:\Program Files\Webroot\Accelerate\accelerate.exe /S
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)

 

bumpy

 

No one is going to help me?
(bump)

 

Hi Drakton

Download cwshredder here Close all browser windows and click on the fix/next button.

Download Ad-aware from here: http://www.computercops.biz/downloads-file-292.html
Install by double-clicking on the downloaded file.
After installing but before running, update Ad-aware by using its Globe icon.
After updating, shutdown and restart Ad-aware.
Ad-aware is ready to scan and clean your system following these steps:

Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning."
Under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Let Windows remove files in use after reboot."
Press "Scan Now"
Check option "Use Custom scanning options"
Check option "Activate In-Depth Scan"
Press "Select drives\folders to scan"
Select the active partition which is usually C:
Press "Next" to let Ad-aware scan your drives...
If it finds "bad" files and registry keys, press "Next" again
Right-click in that pane and choose "select all"
Press "next"
When it asks to remove all checked items, Press "OK"
Close Ad-aware, reboot your system and go on to Step 2 below.


Spybot S&D
The download for Spybot S&D is available here: http://www.computercops.biz/downloads-file-108.html

Install by double-clicking on the downloaded file.
Run Spybot S&D from desktop icon or Start menu.
Press "Search for updates" button to get list of updates available.
Press "Download updates" button.
Close all IE windows and close & restart Spybot S&D.
Press "Check for problems" button.
Have SpyBot remove all it marks in red by pressing "Fix selected problems".

Close Spybot S&D, reboot your system .

Empty your Temporary Internet Files and history in Internet Options. And clean out your
%Userprofile%\Local Settings\Temp
folder. It's a good idea to do that regularly.

Then Disable system restore: Instructions here
Reboot

Enable System Restore.

Pls. post another log.

 

Thanks Marianna.
Followed your instructions. Only thing I couldn't find was the %Userprofile%\Local Settings\Temp folder.

Here's my second log

Thanks for your help

Logfile of HijackThis v1.97.7
Scan saved at 12:02:34 AM, on 7/7/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Program Files\Office\Office10\OUTLOOK.EXE
D:\Downloads\Instaladores de Software\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tenakill.org/phpBB2/index.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://tenakill.org/phpBB2/index.php"); (C:\Documents and Settings\Ulises\Application Data\Mozilla\Profiles\default\8uw9q8vm.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Ulises\Application Data\Mozilla\Profiles\default\8uw9q8vm.slt\prefs.js)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Spy Sweeper\SpySweeper.exe /0
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\Office\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)

 

HI Drakton

Is looking good - great job !

Only some "clean-up" left

Check the following items in HijackThis - close ALL browsers\windows except HIjackThis and click "Fix checked":

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

Reboot

Then use the Disk Cleanup Utility to empty all your Temp folders.

Problem gone?

 

Nope! Still having exactly same problem.

 

This is still your problem?

If your browser refuses to load the login page, or the online courses homepage try pressing F5 – this forces the browser to reload the pages, ignoring what is already in your computer’s memory.