Help with additional licenses

Discussion in 'ESET NOD32 Antivirus' started by wsahaydak, Aug 26, 2010.

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  1. wsahaydak

    wsahaydak Registered Member

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    We had a 100 user license, as we got close to that I ordered another 15 licenses. Got the license folder but when I try to upload it it acts like I did but still only shows 100 licenses, not 115.

    Suggestion ?
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    Is the other license for 115 machines? If so, remove the former license and install the new one.
     
  3. wsahaydak

    wsahaydak Registered Member

    Joined:
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    No the new license they sent me was just for 15 machines, I assumed you could combine the two. Should I contact the reseller back and ask for one with 115 ? Not sure how they would do that however since the expiration dates are different.
     
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