Help to print HP on XP

Discussion in 'other software & services' started by WonderingStranger, May 18, 2005.

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  1. WonderingStranger

    WonderingStranger Registered Member

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    Hi everybody ;)

    One of my friends recently decided to take the step from w98 to wXP Pro.
    Everything seems to be working ok, but he called me a couple of hours ago to tell me that he had problems when trying to print on his HP Printer.

    XP does recognize the printer, and appropriate pilots were installed from the HP accompanying cdrom.

    The printing instructions are launched, and the tasks are visible in XP on wait, but nothing happens. The printing procedure hangs, sometimes for hours before actually printing. :(

    Has anyone ever encountered such type of problems, and is there some specific twist to make in XP to solve it? Maybe something to do with printer sharing? I think this option has been disabled...

    Any advice appreciated... ;)

    Thanks
     
  2. bigc73542

    bigc73542 Retired Moderator

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    I have had that problem in xp with an HP printer. delete the printer software and reinstall again. be sure to follow the instructions closely and make sure to have the printer as default.
     
  3. WonderingStranger

    WonderingStranger Registered Member

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    Thanks
    I guess I'll have to try that...
    Did you have to try many times before succeeding?
    Cheers
     
  4. bigc73542

    bigc73542 Retired Moderator

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    It worked the second time ;)
     
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