Help reviewing Hijack log

Discussion in 'adware, spyware & hijack cleaning' started by buzzerooni, May 12, 2004.

Thread Status:
Not open for further replies.
  1. buzzerooni

    buzzerooni Registered Member

    Joined:
    May 12, 2004
    Posts:
    1
    General problem: My system seems to have a 3-4 second delay whenever I try to do anything, and especially right-click.
    I ran Ad-Aware prior to running Hijack. Thanks in adavance for the help!



    Here is the log output:


    Logfile of HijackThis v1.97.7
    Scan saved at 11:15:26 AM, on 5/12/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Rational\ClearCase\bin\albd_server.exe
    C:\WINNT\system32\cusrvc.exe
    C:\Program Files\Rational\ClearCase\bin\lockmgr.exe
    C:\ePOAgent\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
    C:\WINNT\System32\nvsvc32.exe
    C:\PROGRA~1\Novadigm\RADEXECD.exe
    C:\PROGRA~1\Novadigm\RADSCHED.exe
    C:\PROGRA~1\Novadigm\RADSTGMS.exe
    C:\WINNT\system32\rcmdsvc.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\system32\stisvc.exe
    c:\winnt\system32\SUSS.EXE
    c:\program files\timbuktu pro\tb2launch.exe
    c:\program files\timbuktu pro\tb2pro.exe
    C:\WINNT\NetopiaRC\Tb2RCAssist.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    D:\WINNT\MS\SMS\CLICOMP\RemCtrl\Wuser32.exe
    C:\Program Files\Rational\ClearCase\bin\cccredmgr.exe
    D:\WINNT\MS\SMS\CORE\BIN\CLISVCL.EXE
    c:\program files\timbuktu pro\TNOTIFY.EXE
    D:\WINNT\MS\SMS\clicomp\apa\Bin\smsapm32.exe
    C:\WINNT\system32\EXCLI32.EXE
    C:\WINNT\Explorer.EXE
    C:\WINNT\system32\Promon.exe
    C:\WINNT\System32\dpmw32.exe
    C:\WINNT\system32\NWTRAY.EXE
    C:\WINNT\system32\atiptaxx.exe
    C:\WINNT\system32\EXSHOW95.EXE
    C:\program files\timbuktu pro\tb2logon.exe
    C:\WINNT\system32\EXSHOW.EXE
    C:\ePOAgent\UpdaterUI.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    D:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Palm\HOTSYNC.EXE
    D:\WINNT\MS\SMS\CLICOMP\SWDist32\bin\smsmon32.exe
    C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
    C:\Program Files\Microsoft Office\Office\WINWORD.EXE
    D:\siebel\BIN\siebel.exe
    C:\Program Files\Rational\ClearCase\bin\clearexplorer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\Programs\Microsoft Visual FoxPro 8\vfp8.exe
    C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    C:\WINNT\system32\mmc.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\TEMP\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.refdesk.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 200.30.165.138:80
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1
    R3 - Default URLSearchHook is missing
    F2 - REG:system.ini: UserInit=EXCLI32.EXE,C:\WINNT\system32\userinit.exe
    O1 - Hosts: 207.44.240.65 ads.x10.com
    O1 - Hosts: 207.44.240.65 images.x10.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 servedby.netadvertising.com
    O1 - Hosts: 207.44.240.65 images.trafficmp.com
    O1 - Hosts: 207.44.240.65 ad.uk.doubleclick.net
    O1 - Hosts: 207.44.240.65 ad.ca.doubleclick.net
    O1 - Hosts: 207.44.240.65 ads.specificpop.com
    O1 - Hosts: 207.44.240.65 ads.specificclick.com
    O1 - Hosts: 207.44.240.65 ads.popupsponsor.com
    O1 - Hosts: 207.44.240.65 adfarm.mediaplex.com
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 media1.fastclick.net
    O1 - Hosts: 207.44.240.65 media19.fastclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media29.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 adserv.internetfuel.com
    O1 - Hosts: 207.44.240.65 www.satellitepop.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 z1.adserver.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 servedfor.valuead.com
    O1 - Hosts: 207.44.240.65 banners.valuead.com
    O1 - Hosts: 207.44.240.65 img.mediaplex.com
    O1 - Hosts: 207.44.240.65 ln.doubleclick.net
    O1 - Hosts: 207.44.240.65 m2.doubleclick.net
    O1 - Hosts: 207.44.240.65 m.doubleclick.net
    O1 - Hosts: 207.44.240.65 ad.doubleclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 popuptraffic.com
    O1 - Hosts: 207.44.240.65 leader.linkexchange.com
    O1 - Hosts: 207.44.240.65 rad.msn.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 iv.doubleclick.net
    O1 - Hosts: 207.44.240.65 focusin.ads.targetnet.com
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINNT\Downloaded Program Files\SbCIe028.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [Promon.exe] Promon.exe
    O4 - HKLM\..\Run: [NDPS] C:\WINNT\System32\dpmw32.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [Radia User Process] C:\PROGRA~1\Novadigm\RADREXXW.EXE RAM.REX MODE=USERONLY
    O4 - HKLM\..\Run: [EXSHOW95.EXE] EXSHOW95.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [CCDoctorLogonTesting] "C:\Program Files\Rational\ClearCase\bin\ccdoctor.exe" /LogonStartup
    O4 - HKLM\..\Run: [DelUsrIcons] c:\winnt\radia\deleteicons\delusricons.exe /s
    O4 - HKLM\..\Run: [TLogonPath] "c:\program files\timbuktu pro\tb2logon.exe"
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\ePOAgent\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SMS Application Launcher] D:\WINNT\MS\SMS\CORE\BIN\LAUNCH32.EXE
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://cyberoffice
    O15 - Trusted Zone: http://*.webcpx
    O16 - DPF: DigiChat Applet - http://host4.digichat.com/DigiChat/DigiClasses/Client_IE.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c371/chat.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k00001/sb028.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {3D679FAC-C75F-11D2-A4D6-00C04F68FE3A} (PJ9enuC Class) - http://plsprjctweb101/projectcentral/objects/1033/pjcintl.cab
    O16 - DPF: {484A7A26-FDB0-11D0-8D2B-00C04FB92E89} (MS Project Text Conversion Class) - http://plsprjctweb101/projectcentral/objects/pjclient.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003050501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37970.3497453704
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {AE775D48-49AA-11D1-8F1C-00C04FB67063} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v5/Ticker.cab
    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = probusiness
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = probusiness
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = probusiness
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    download http://members.shaw.ca/techcd/VB_Projects/HostsFileReader.zip unzip it and then click on search for hosts
    when any hosts file is found, it will be listed in the bottom window, click on it and press the reset default button.
    that will replace any bad entries with the standard windows entries
    NOTE: if you use a customized hosts file to block certain sites then this will overwrite all those entries as well and you will need to re enter them

    Before you start fixing, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/cus...://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/cus...://my.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
    R3 - Default URLSearchHook is missing

    O1 - Hosts: 207.44.240.65 ads.x10.com
    O1 - Hosts: 207.44.240.65 images.x10.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 servedby.netadvertising.com
    O1 - Hosts: 207.44.240.65 images.trafficmp.com
    O1 - Hosts: 207.44.240.65 ad.uk.doubleclick.net
    O1 - Hosts: 207.44.240.65 ad.ca.doubleclick.net
    O1 - Hosts: 207.44.240.65 ads.specificpop.com
    O1 - Hosts: 207.44.240.65 ads.specificclick.com
    O1 - Hosts: 207.44.240.65 ads.popupsponsor.com
    O1 - Hosts: 207.44.240.65 adfarm.mediaplex.com
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 media1.fastclick.net
    O1 - Hosts: 207.44.240.65 media19.fastclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media29.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 adserv.internetfuel.com
    O1 - Hosts: 207.44.240.65 www.satellitepop.com
    O1 - Hosts: 207.44.240.65 count.exitexchange.com
    O1 - Hosts: 207.44.240.65 z1.adserver.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 servedfor.valuead.com
    O1 - Hosts: 207.44.240.65 banners.valuead.com
    O1 - Hosts: 207.44.240.65 img.mediaplex.com
    O1 - Hosts: 207.44.240.65 ln.doubleclick.net
    O1 - Hosts: 207.44.240.65 m2.doubleclick.net
    O1 - Hosts: 207.44.240.65 m.doubleclick.net
    O1 - Hosts: 207.44.240.65 ad.doubleclick.net
    O1 - Hosts: 207.44.240.65 media28.fastclick.net
    O1 - Hosts: 207.44.240.65 media39.fastclick.net
    O1 - Hosts: 207.44.240.65 media.fastclick.net
    O1 - Hosts: 207.44.240.65 popuptraffic.com
    O1 - Hosts: 207.44.240.65 leader.linkexchange.com
    O1 - Hosts: 207.44.240.65 rad.msn.com
    O1 - Hosts: 207.44.240.65 view.atdmt.com
    O1 - Hosts: 207.44.240.65 iv.doubleclick.net
    O1 - Hosts: 207.44.240.65 focusin.ads.targetnet.com

    O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINNT\Downloaded Program Files\SbCIe028.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0837121A-6472-43BD-8A40-D9221FF1C4CE} - http://download.sidestep.com/get/k00001/sb028.cab
    O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaudio.com/download/ccpm_0237.cab
    O16 - DPF: {3D679FAC-C75F-11D2-A4D6-00C04F68FE3A} (PJ9enuC Class) - http://plsprjctweb101/projectcentra...033/pjcintl.cab
    O16 - DPF: {484A7A26-FDB0-11D0-8D2B-00C04FB92E89} (MS Project Text Conversion Class) - http://plsprjctweb101/projectcentra...ts/pjclient.cab

    O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://www.imgag.com/cp/install/Crusher.cab

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    as XP will not let you delete files less than 24 hours old as it thinks it might need them please also do this
    while in the temp folder, select view and select details.
    then right click a blank part and select arrange icons by, and select show in groups and modified, that will give a list of all files in date order with today at the top of the page.
    select all the files/folders except the today ones and delete them all.

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R303 08.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    see what that does
     
Thread Status:
Not open for further replies.