Help requested with HJT log

Discussion in 'adware, spyware & hijack cleaning' started by highsea, May 18, 2004.

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  1. highsea

    highsea Registered Member

    Joined:
    May 18, 2004
    Posts:
    3
    Pieter, you helped me clean my system a couple of weeks ago, and it is still clean. Thanks!

    This log is from a friend's computer. He has run Spybot S&D, and HJT. Here is the log. I don't want to start fixing things without some guidance, as it is a bit different than my problem was.

    Logfile of HijackThis v1.97.7
    Scan saved at 3:15:20 PM, on 5/18/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\documents and settings\todd.redmond\local settings\temp\u8npR4Apa.exe
    C:\WINNT\system32\iexat32.exe
    C:\Program Files\AutoUpdate\AutoUpdate.exe
    C:\Program Files\Common Files\Dpi\dpi.exe
    C:\WINNT\system32\pcs\pcsvc.exe
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Documents and Settings\todd.REDMOND\Application Data\enns.exe
    C:\WINNT\system32\wtscc.exe
    C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
    C:\WINNT\system32\DvmmV4.exe
    C:\WINNT\system32\Fia6w21X.exe
    C:\WINNT\system32\wuauclt.exe
    C:\Program Files\SysAI\SysAI.exe
    C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\PROGRA~1\WinZip\winzip32.exe
    C:\DOCUME~1\TODD~1.RED\LOCALS~1\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINNT\system32\SearchBar.htm
    R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [AutoLogon] rundll32 setupapi,InstallHinfSection NoLogon.Only 128 \appl.zip\scripts\redwood\cpqsetup.inf
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [u8npR4Apa] C:\documents and settings\todd.redmond\local settings\temp\u8npR4Apa.exe
    O4 - HKLM\..\Run: [2LCC6MH525LE@J] C:\WINNT\system32\Tfq1.exe
    O4 - HKLM\..\Run: [t79i3nl] iexat32.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Hela] C:\Documents and Settings\todd.REDMOND\Application Data\enns.exe
    O4 - HKCU\..\Run: [WAPI] C:\WINNT\system32\wtscc.exe
    O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup144.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = redmond.dunkinandbush.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{B809FD17-BB98-4747-B998-FE2AA6FF1D80}: NameServer = 10.0.1.2,10.0.2.2,216.99.241.10
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = redmond.dunkinandbush.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = redmond.dunkinandbush.com

    Any guidance is greatly appreciated.
    -highsea
     
  2. highsea

    highsea Registered Member

    Joined:
    May 18, 2004
    Posts:
    3
    Has anybody had a chance to look at this?

    -CM
     
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download and run the peper removal tool from thespykiller websiite in my signature, you need to be connected to the net to let the program do it's work

    Then reboot & follow this


    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder or get scattered all over the desktop

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINNT\system32\SearchBar.htm
    R3 - URLSearchHook: IncrediFindBHO Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: NavErrRedir Class - {4FC95EDD-4796-4966-9049-29649C80111D} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL


    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [u8npR4Apa] C:\documents and settings\todd.redmond\local settings\temp\u8npR4Apa.exe
    O4 - HKLM\..\Run: [2LCC6MH525LE@J] C:\WINNT\system32\Tfq1.exe
    O4 - HKLM\..\Run: [t79i3nl] iexat32.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
    O4 - HKCU\..\Run: [Hela] C:\Documents and Settings\todd.REDMOND\Application Data\enns.exe
    O4 - HKCU\..\Run: [WAPI] C:\WINNT\system32\wtscc.exe
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0BCADE60-1E93-11D8-ABDA-0004759647B3} (FastBid1 Class) - http://www.bxwa.com/fastbid/fastbidx1.cab
    O16 - DPF: {32322460-3E7D-11D7-ABD8-0001029A9BA6} (FastBid2 Class) - http://www.bxwa.com/fastbid/fastbidx2.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/downloa...abasetup144.cab

    NOTE: If this isn't something that you have installed deliberately and know what it is the fix this also
    O4 - HKLM\..\Run: [AutoLogon] rundll32 setupapi,InstallHinfSection NoLogon.Only 128 \appl.zip\scripts\redwood\cpqsetup.inf


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\WINNT\system32\SearchBar.htm
    C:\WINNT\system32\Tfq1.exe
    C:\Documents and Settings\todd.REDMOND\Application Data\enns.exe
    C:\WINNT\system32\wtscc.exe


    and Delete these folders

    C:\PROGRAm files\INCREDifind
    C:\Program Files\ClearSearch
    C:\Program Files\AutoUpdate
    C:\Program Files\Common Files\Dpi
    C:\WINNT\system32\pcs


    then go to C:\Documents and Settings\USER NAME\Local Settings\Temp and select everything in that folder and delete it

    then
    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R305 18.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  4. highsea

    highsea Registered Member

    Joined:
    May 18, 2004
    Posts:
    3
    Gracias, dvk01. Will comply and repost.
    -highsea
     
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