help please !

Discussion in 'adware, spyware & hijack cleaning' started by tgf, Apr 28, 2004.

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  1. tgf

    tgf Registered Member

    Joined:
    Dec 20, 2003
    Posts:
    15
    to night, my browser did not allow me to open the box : tools -internet options.
    I got a message stating that I did not have the rights to do so because I'm not the administrator.
    I tried to clean my computer with SPYBOT S&D and adaware.
    But the problem still remains.
    So here is my HIJACKTHIS log.
    Could anybody look up and tell me what to do?

    Thanks in advance

    TGF

    Logfile of HijackThis v1.97.7
    Scan saved at 22:06:27, on 28/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
    C:\Program Files\Labtec\Labtec Mouse Software\2.0\mouse32a.exe
    C:\PROGRA~1\EFFACE~1\EFFACE~1.EXE
    C:\WINDOWS\System32\devldr32.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\modem ADSL USB\modem ADSL USB\dslmon.exe
    C:\Program Files\SpamPal\spampal.exe
    C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Messenger\msmsgs.exe
    D:\DOWNLOADED\hijachthis\HijackThis.exe
    C:\WINDOWS\System32\cidaemon.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/search?
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Fichiers communs\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
    O4 - HKLM\..\Run: [FLMLABTECMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\2.0\mouse32a.exe
    O4 - HKLM\..\Run: [Efface Historique 2.0] C:\PROGRA~1\EFFACE~1\EFFACE~1.EXE -s
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: Outlook Express.lnk = C:\Program Files\Outlook Express\msimn.exe
    O4 - Startup: SpamPal.lnk = C:\Program Files\SpamPal\spampal.exe
    O4 - Startup: th mallemort.lnk = D:\ECOLTH\th mallemort.xls
    O4 - Startup: to dos.txt.lnk = C:\Documents and Settings\Administrateur\Bureau\to dos.txt
    O4 - Global Startup: DSLMON.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O16 - DPF: Interface Chat Voila - http://chat7.x-echo.com/version3/Applet/vchatsign.cab
    O16 - DPF: teleir_cert - https://static.ir.dgi.minefi.gouv.fr/secure/connexion/archives/ie4n4/teleir_cert.cab
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://fr.encyclopedia.yahoo.com/rsc/tdserver.cab
    O16 - DPF: {05317530-B882-449D-9421-18D94FA3ED34} (OSInfo Control) - http://www.sis.com/support/chipdetect/OSInfo.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw-intl.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38039.5320023148
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
     
  3. tgf

    tgf Registered Member

    Joined:
    Dec 20, 2003
    Posts:
    15
    Thanks a lot.
    As usual it was perfect.
    You do a great job.
    Bye

    TGF
     
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