Hi, I'm a new look 'n' stop user, and I'd really like to understand how rules work.. Actually, I'd like to understand: - in which order I should import them - how to understand if a rule should be before or after another rule - some general help to understand the basic concept of rules.. I also have a problem with look 'n' stop and MSN. MSN is REALLY slow on file transfers and video conversations. I've read that it could be a problem with the firewall. Please would you help me to configure it correctly? Please could you try to answer to all my questions? I'm really interested to all of the answers.. Thanks in advance..