help needed! how to remove trojan horse downloader.small.10.BB?

Discussion in 'malware problems & news' started by viovinti, Aug 31, 2004.

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  1. viovinti

    viovinti Registered Member

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    I keep having a problem with trojan horse downloader.small.10.BB Every time I run AVG it locates the infected file but it is unable to heal or remove it. I cannot delete the infected file either: when I try to do so, I get a message saying that the file is being used by windows. Can anybody help me with a solution? Thak you.
     
    viovinti, Aug 31, 2004
    #1
  2. ronjor

    ronjor Global Moderator

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    Here is something you could try.

    The process depends on the operating system:

    Windows ME

    1. Right click on the "My Computer" icon on the Windows desktop and click "Properties"
    2. Click on "Performance">"File system"
    3. Click "Troubleshooting"
    4. Check "Disable system restore"
    5. Click on OK, Close and restart the system

    Note: It is recommended to return to the standard behaviour of the system after the removal of the infected files - by unchecking the "Disable system restore"

    Windows XP

    1. Right click on the "My Computer" icon on the Windows desktop and click "Properties"
    2. Click on the "System Restore"
    3. Check "Turn off System Restore on all Drives"
    4. Click OK, Close and restart the system

    Note: It is recommended to return to the standard behaviour of the system after removal of the infected files - by unchecking the "Disable system restore"
     
    ronjor, Aug 31, 2004
    #2
  3. viovinti

    viovinti Registered Member

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    but my OS is WIn 98

    Hi Ron,
    Thank you for your suggestion, but I have Windows 98 and there's no 'Disable system restore' option under Troubleshooting :(
    any other solution?
    thanks,
    Vio
     
    viovinti, Aug 31, 2004
    #3
  4. ronjor

    ronjor Global Moderator

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    ronjor, Aug 31, 2004
    #4
  5. viovinti

    viovinti Registered Member

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    phew

    I've finally got rid of it! Thanks for your help.
    Vio
     
    viovinti, Aug 31, 2004
    #5
  6. crmitchell

    crmitchell Registered Member

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    I have it, too. Tried turning off system restore, bebooted, ran AVG. AVG is still unable to get rid of it. Any ideas ?
     
    crmitchell, Sep 13, 2004
    #6
  7. bigc73542

    bigc73542 Retired Moderator

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    You might try rebooting in safe mode and run a scan with AVG.
     
    bigc73542, Sep 13, 2004
    #7
  8. Blackspear

    Blackspear Global Moderator

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    See post number 3 here

    Let us know how you go...

    Cheers :D
     
    Blackspear, Sep 14, 2004
    #8
  9. smiddy

    smiddy Registered Member

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    oh incase of a trojan problem i also suggest going to the Shields up site under www.grc.com and scan.syagte.com to check for trojans opening your ports
     
    smiddy, Sep 15, 2004
    #9
  10. viovinti

    viovinti Registered Member

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    I finallly got rid of it by deleting myself the infected file. I first had AVG identify the infected file, restarted the computer and then I deleted the file in question. Luckily, that worked out fine!
    Good luck with yours :)
    Vio
     
    viovinti, Sep 19, 2004
    #10
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