HELP ME

Discussion in 'ESET NOD32 Antivirus' started by yun, Jan 13, 2009.

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  1. yun

    yun Registered Member

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  2. elapsed

    elapsed Registered Member

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    If you're definitely sure you're infected and it isn't detected by nod32 you should download ESET SysInspector and create a log, then email it to support("at")eset[dot]com with this threads URL in the subject. Once assisting you with cleaning they will probably ask for a certain file to be submitted so they can add it to detection.
     
  3. SternMan

    SternMan Registered Member

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    yun Please find these files
    ctlmon.exe
    explore.exe
    initinfo.exe

    Compress the file(s) into a .zip or .rar archive, and password protect it with the password “infected”.
    Make a note of this password in the email, attach the zipped file, and email it to samples@eset.com.
     
  4. yun

    yun Registered Member

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    i don,t know how to find it. maybe i must wait my brother,because i don.t undestand. thx. :(
     
  5. elapsed

    elapsed Registered Member

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