help me i can't uninstall acdsee pro 2.5

Discussion in 'other software & services' started by mantra, Dec 25, 2008.

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  1. mantra

    mantra Registered Member

    Joined:
    Jan 25, 2005
    Posts:
    5,514
    Hi
    i bought acdsee pro 2
    and i updated it regularly every update available
    now these updates are not available ( i mean the old) , there are cumulative update


    well i can't uninstall acdsee pro 2
    the problem that the uninstaller can 't find the ACDSee Pro 2.5.msi
    i did a search and i found the files
    i have ACDSee Pro 2.msi @ C:\Documents and Settings\my name\local setting\data application\Downloaded Installations\{05649068-F4B1-4FDF-AAC4-2E6813EDFD5C

    ACDSee Pro 2.5.msi (37.831.680 byte)
    C:\Documents and Settings\my name\local setting\data application\Downloaded Installations\{A4B4B729-93E5-428F-8543-4986CBD0A098}

    ACDSee Pro 2.5.msi (38.235.648 byte)
    @ C:\Documents and Settings\my name\local setting\data application\Downloaded Installations\{E85397F2-14DF-48C9-A8EE-1C973345A4D0}


    the uninstaller did not find the ACDSee Pro 2.5.msi i tried to set the location in the uninsaller but nothing
    i can't get rid of it

    the acdsee support is the worse i have seen

    i tried revouninstaller nothing


    what could i do ?

    thanks to all
     
  2. hayc59

    hayc59 Updates Team

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    Oct 29, 2008
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    Deep Into Blues Baby..
    did you try to re-install..reboot and give it a go again??
    I have used ACDSee Pro for quite awhile and have never had
    a problem
     
  3. mantra

    mantra Registered Member

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    Jan 25, 2005
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    yes i can not to re-install :(
    because it tries to find the old *.msi i installed
     
  4. stapp

    stapp Global Moderator

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  5. mantra

    mantra Registered Member

    Joined:
    Jan 25, 2005
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    Stapp it does work
    i mean i run the microsoft installer cleane up , delete the acdsee pro 2.5
    and re-install it and it works :D
    but if i try to uninstall ,it works too , but the uninstaller leave some acdsee folder and regkey

    stapp may i ask question ?

    what does the microsoft installer clean up do exactly, precisely ?

    because i noticed it doesn't delete regkey or files
    so i did not understand what does it do exactly?

    Stapp thanks you so much
     
  6. mantra

    mantra Registered Member

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    Jan 25, 2005
    Posts:
    5,514
    is there a program that uninstall the more common programs?
    i mean with a database about the install changes about a installed program

    about acdsee pro 2.5 i could not find a log , to know wich files to delete
     
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