I believe because of downloading and installing remote and interconnecting software to connect my computer to my Smart TV, my Internet Explorer files have been corrupted. Also, I believe that Sandboxie is somehow tied into IE because now I also can't surf on my Firefox and Chrome browsers when using Sandboxie. I can launch their home pages, however after trying to surf to another webite, both browers just hang. But I called my ISP and asked for help concerning this, but that's when it was determined that the problem was in IE and not in the ISP's internet service. But my ISP suggested that I call Micro$oft to get help from them in fixing the problem that I have with IE. However, Micro$oft actually asked me for $149 to fix the problem. Well, I had been looking around on the internet for a solution and found this: http://support.microsoft.com/kb/929833 And the solution to the problem is too long post, and which is why I provided the link above. However, this is the result that I got after running the command prompt: But here is where it gets sticky for me, with the next set of instructions: Now if you click on the links above(but from the link page itself), you will see what I mean by 'sticky'. Therefore, what I'm asking this forum is: Does anyone know of any trusted service(or person) who would be willing to remotely manually replace my corrupted IE files as per the instructions above, minus the $149 fee? Thank you in advance for any solutions that you may have for this problem.