Help! Internet Explorer launches itself at startup...

Discussion in 'adware, spyware & hijack cleaning' started by Enders, Jun 13, 2004.

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  1. Enders

    Enders Registered Member

    Joined:
    May 7, 2004
    Posts:
    5
    I recently had a problem with the "acculoader" hijacker and thought I had fixed the problem, but everytime I boot up my computer Internet Explorer starts up in two windows automatically. Also, I get an error message everytime I try to open a JPEG file. Can anyone help??

    Here is my HijackThis log:



    Logfile of HijackThis v1.97.7
    Scan saved at 2:39:14 PM, on 6/13/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATI2PLAB.EXE
    C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
    C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\WINDOWS\DOCKAPP.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\COMET SYSTEMS\DM\BIN\DMSERVER.EXE
    C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
    C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
    C:\WINDOWS\SYSTEM32\CONFIG\SERVICES.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
    C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie50
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.132/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://213.159.117.132/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://aifind.info/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness-dell.excite.com/
    F1 - win.ini: run=C:\WINDOWS\SYSTEM\IEXPLORE.EXE
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [ATIPOLAB] ati2plab.exe
    O4 - HKLM\..\Run: [AtiPTA] Atiptaab.exe
    O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [BayMgr] DockApp.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
    O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [SVC Socks] C:\Program Files\Internet Explorer\IEXPLORE.EXE
    O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
    O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: AOL Toolbar (HKLM)
    O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash/cabs/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/30edc55981c08631a321/netzip/RdxIE601.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\Recycled\1.exe
     
  2. dave38

    dave38 Spyware Expert

    Joined:
    Feb 26, 2004
    Posts:
    377
    Please download CWShredder
    This was written to deal with Coolweb and all its variants.

    Download and run the program. Let it fix everything it finds, and reboot.

    Run Hijack this again, and post a fresh log so we can deal with whatever is left.
     
  3. Enders

    Enders Registered Member

    Joined:
    May 7, 2004
    Posts:
    5
    I ran CWShredder, here is my new HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 4:37:00 PM, on 6/13/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM32\CONFIG\SERVICES.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATI2PLAB.EXE
    C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
    C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\WINDOWS\DOCKAPP.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\COMET SYSTEMS\DM\BIN\DMSERVER.EXE
    C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
    C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
    C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
    C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie50
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness-dell.excite.com/
    F1 - win.ini: run=C:\WINDOWS\SYSTEM\IEXPLORE.EXE
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [ATIPOLAB] ati2plab.exe
    O4 - HKLM\..\Run: [AtiPTA] Atiptaab.exe
    O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [BayMgr] DockApp.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
    O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
    O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: AOL Toolbar (HKLM)
    O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash/cabs/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/30edc55981c08631a321/netzip/RdxIE601.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\Recycled\1.exe
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52....apple.com/saba/us/win/QuickTimeInstaller.exe
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    F1 - win.ini: run=C:\WINDOWS\SYSTEM\IEXPLORE.EXE
    O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Services Process] C:\WINDOWS\system32\config\services.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/30edc55...ip/RdxIE601.cab
    O16 - DPF: {11111111-1111-1111-1111-111111111123} - file://c:\Recycled\1.exe
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    c:\Recycled\1.exe
    C:\WINDOWS\system32\config\services.exe

    and Delete these folders

    C:\PROGRAM files\COMET systems


    then select EVERYTHING in C:\windows\temp except temporary internet files, cookies and history folders and delete all that as well

    1) Open Control Panel
    2) Click on Internet Options
    3) On the General Tab, in the middle of the screen, click on Delete Files
    4) You may also want to check the box "Delete all offline content"
    5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
    6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

    Then empty recycle bin
    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R318 13.06.2004 or a higher number/later date
    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  5. Enders

    Enders Registered Member

    Joined:
    May 7, 2004
    Posts:
    5
    ok, I did everything that you said, and so far so good. here is my new hijack this log. sorry it took me so long! is there anything else that i need to clean out?

    Logfile of HijackThis v1.97.7
    Scan saved at 10:55:44 AM, on 6/27/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\ENCOMPASS\ENCMONTR.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\ATI2PLAB.EXE
    C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
    C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
    C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
    C:\WINDOWS\DOCKAPP.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
    C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXE
    C:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWARE PROTECTION\AOLSP SCHEDULER.EXE
    C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
    C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\Program Files\Norton SystemWorks\Norton CleanSweep\Monwow.exe
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\HPZIPM12.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.excite.com/microsoft/ie50
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://smbusiness-dell.excite.com/
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL
    O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [ATIPOLAB] ati2plab.exe
    O4 - HKLM\..\Run: [AtiPTA] Atiptaab.exe
    O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [BayMgr] DockApp.exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
    O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\RunServices: [Encompass_ENCMONTR] C:\Program Files\Encompass\ENCMONTR.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
    O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
    O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [AolAcsDaemon1] "C:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXE"
    O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\PROGRAM FILES\AOL TOOLBAR\TOOLBAR.DLL/SEARCH.HTML
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: AOL Toolbar (HKLM)
    O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
    O9 - Extra button: Dell Home (HKCU)
    O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash/cabs/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.verizon.net/checkmypc/includes/MotivePreQual.cab
     
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