Hello. When I first got my PC about 2 years ago I purchased FirstDefense-ISR, installed it and took a couple of snapshots over the years without a single issue. I just bought a Dell laptop and wanted to install ISR on it and take a snapshot right away. I installed the software and proceeded to do so. When the snapshot finished I got a screen that read "Copied 3.70 GB (25334 files, 3021 dirs) Errors 10086; 26 minutes)" When I open ISR I do see Secondary Snapshot, but I am confused because it said there was so many errors. I contacted Raxco and they asked me to forward my Log to them, but they never wrote back. I was wondering if someone with knowledge of this program could please tell me what I should do. Since there was errors do I need to take another snapshot, update the current snapshot, or just leave it alone. Any help will really be appreciated. Thanks in advance.