HELP! Homepage changing - Favorites changing

Discussion in 'adware, spyware & hijack cleaning' started by kbosch, Jun 11, 2004.

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  1. kbosch

    kbosch Registered Member

    Joined:
    Jun 11, 2004
    Posts:
    7
    HELP! Log file attached

    I used AdAware 6.0. The problems I am experiencing are my homepage keeps changing when I reboot and so do my favorites. That is all that I have noticed so far.

    Thank you!

    Keith
    ~snipped out email addy~


    Logfile of HijackThis v1.97.7
    Scan saved at 10:33:05 AM, on 6/11/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\DIGStream\digstream.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\WINDOWS\ziphelp.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Temp\HijackThis.exe
    C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.find-online.net/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.find-online.net/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.find-online.net/index.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=%tb_id
    R3 - Default URLSearchHook is missing
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - HKCU\..\Run: [ziphelp] C:\WINDOWS\ziphelp.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
    O9 - Extra button: Free Surfer (HKLM)
    O9 - Extra 'Tools' menuitem: Free Surfer (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O16 - DPF: ChatSpace Java Client 2.1.0.90L - http://64.85.20.117:8152/Java/cs4msl090.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37974.328125
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/4/download/pdpplugin_5094_bundle3v0p10.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{449B22C1-386C-4D95-B074-54AB42664A9C}: NameServer = 207.140.115.5
    O17 - HKLM\System\CS1\Services\Tcpip\..\{449B22C1-386C-4D95-B074-54AB42664A9C}: NameServer = 207.140.115.5
     
    Last edited: Jun 11, 2004
  2. kbosch

    kbosch Registered Member

    Joined:
    Jun 11, 2004
    Posts:
    7
    Found this info on the website that my homepage keeps changing to

    The homepage that my browser keeps changing to, had this little blurp under a FAQ link on their site. Is this something I should try or are they doing something else to corrupt my computer?

    Thanks,

    Keith
    ~snipped out email addy~


    Q: Someone has changed my homepage setting and every time I reload my computer it's changed again. Please, tell me how I can stop this.

    A: Browser security is a very important issue. More and more people, nowdays, neglect the security of their browser, and as a result, end up being victims of so called "browser hijacks". If you are a victim of such a hijack, please read the following before sending a complaint. We are not responsible for these kinds of activities, we are buying surfers' searches from webmasters all over the world. Maybe some webmasters, who are sending visitor traffic to us, are challenging your system's security. We are not aware of this, nor are responsible for this.
    You can try to use this instruction to changing your homepage setting:


    Start "regedit", open this key: "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run",
    if you see there files like "svchost.exe", "olehelp.exe", "explorer.exe" delete them.
    Change homepage to other address, reboot.
    If your homepage changed again read next.
    Reboot Windows and start in Safe mode (F8 button begore starting of Windows),
    delete file "winlogon.exe" in this directory: "C:\Documents and Settings\All Users\Start Menu\Programs\Startup".
    The file may not exists. Just skip this step.
    Change start page to other address.
    Do not visit any dubious sites before loading all patches from Microsoft Update at http://windowsupdate.microsoft.com
     
    Last edited by a moderator: Jun 11, 2004
  3. kbosch

    kbosch Registered Member

    Joined:
    Jun 11, 2004
    Posts:
    7
    Anyone have any ideas? Or are there any other things that I should look for that could also be happening in conjunction with the other two thing? Can this spread to any other computers on my network? Any help would be GREATLY appreciated.
     
  4. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello kbosch,

    Download CWShredder Click on update, then close all browsers, and then click on Fix, not scan.

    Next, download Spybot S&D Check for Updates first, download ALL Updates and Do a Scan. When finished, make sure ALL RED items have been ticked, and click the "Fix Selected Problems" Button.

    Reboot the computer.

    Run Hijackthis again and post a fresh log here.
     
  5. kbosch

    kbosch Registered Member

    Joined:
    Jun 11, 2004
    Posts:
    7
    New Log file

    Thank you so much for replying. These are my results

    Shredder found 5 infected IE registry files
    Spybot found 5 entries under DSO Exploit

    And here is my new log file. Thanks for all of the help!

    kbosch

    Logfile of HijackThis v1.97.7
    Scan saved at 9:37:44 AM, on 6/14/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\DIGStream\digstream.exe
    C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\ziphelp.exe
    C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
    C:\WINDOWS\System32\mrtMngr.EXE
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Temp\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.find-online.net/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.find-online.net/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.find-online.net/index.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    R3 - Default URLSearchHook is missing
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
    O4 - HKCU\..\Run: [ziphelp] C:\WINDOWS\ziphelp.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2001.exe
    O9 - Extra button: Free Surfer (HKLM)
    O9 - Extra 'Tools' menuitem: Free Surfer (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O16 - DPF: ChatSpace Java Client 2.1.0.90L - http://64.85.20.117:8152/Java/cs4msl090.cab
    O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
    O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37974.328125
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{449B22C1-386C-4D95-B074-54AB42664A9C}: NameServer = 207.140.115.5
    O17 - HKLM\System\CS1\Services\Tcpip\..\{449B22C1-386C-4D95-B074-54AB42664A9C}: NameServer = 207.140.115.5
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
    Hi kbosch,

    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.find-online.net/index.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.find-online.net/index.htm

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.find-online.net/sp.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.find-online.net/index.htm

    R3 - Default URLSearchHook is missing
    O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing)

    O4 - HKCU\..\Run: [ziphelp] C:\WINDOWS\ziphelp.exe

    Then reboot.

    Could you mail a (preferably zipped) copy of C:\WINDOWS\ziphelp.exe to pieterATwilderssecurity.org

    TIA,

    Pieter
     
  7. kbosch

    kbosch Registered Member

    Joined:
    Jun 11, 2004
    Posts:
    7
    Thank you ... Thank you ... Thank you!!!!

    Thanks, Pieter and everyone my IE is back to normal. Pieter, I have emailed you the ziphelp.exe file that you requested in zipped format.

    Thank you again for all of your help.

    kbosch
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,330
    Location:
    Netherlands
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