Help: HijackThis log

Discussion in 'adware, spyware & hijack cleaning' started by JBC, Jul 7, 2004.

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  1. JBC

    JBC Registered Member

    Joined:
    Jul 7, 2004
    Posts:
    1
    Hi, I encountered this error "Error loading C:\WINDOWS\System32\bridge.dll" and subsequenty followed the instructions in this post: HOW TO? Read here about how to post your log!!

    I ran Ad Aware 6 and here are the results of my hijackThis log. Thanks in advance for telling me what to do with it. :)

    Logfile of HijackThis v1.97.7
    Scan saved at 8:16:12 PM, on 7/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\scvhost.exe
    C:\PROGRA~1\NORTON~2\NORTON~3\GHOSTS~2.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [ghkpgziv] C:\WINDOWS\ghkpgziv.exe
    O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AutoUpdate] C:\WINDOWS\scvhost.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38173.9122800926
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
     
  2. Marianna

    Marianna Spyware Fighter

    Joined:
    Apr 23, 2002
    Posts:
    1,215
    Location:
    B.C. Canada
    Hi JBC

    Check the following items in Hijackthis - close ALL windows\browsers except Hijackthis and click "Fix checked":

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [ghkpgziv] C:\WINDOWS\ghkpgziv.exe

    O4 - HKCU\..\Run: [AutoUpdate] C:\WINDOWS\scvhost.exe

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

    Make sure you can view hidden and system files: Instructions here

    Then Boot to safe mode: Instructions here

    Delete the following files\folders IF still present:

    C:\WINDOWS\ghkpgziv.exe
    C:\WINDOWS\scvhost.exe

    Then reboot and use AdAware as described :
    HERE

    Empty your Temporary Internet Files and history in Internet Options. And clean out your
    %Userprofile%\Local Settings\Temp
    folder. It's a good idea to do that regularly.

    Then Disable system restore: Instructions here
    Reboot

    Enable System Restore.

    Go for free online Virus scans here:

    http://housecall.trendmicro.com/housecall/start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

    FYI:
    Process File: scvhost or scvhost.exe
    Process Name: Scvhost
    Description: Added to the system as a result of the W32/Agobot-S virus that is an IRC backdoor Trojan and network worm. W32/Agobot-S copies itself to network shares with weak passwords and attempts to spread to computers using the DCOM Rcomputer and the Rcomputer locator vulnerabilities.

    Run HJT again and pls. post a FRESH log. Thanks.
     
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