help! advice on trojans needed by novice!

Discussion in 'malware problems & news' started by frostdog, May 25, 2006.

Thread Status:
Not open for further replies.
  1. frostdog

    frostdog Registered Member

    Joined:
    May 25, 2006
    Posts:
    4
    Location:
    Aberdeen
    Hi there, i wondered if anyone could help me. basically im a pretty new to this whole computer thing and ive picked up a few problems.my pc keeps freezing and resetting itself. I have avast and ewido running on my pc, ewido keeps finding about the same 13 trojans, (downloader.agent.uj) it quarantines 3 of them found in c:\system volume information and then says error during cleaning for the rest. it looks like its cleaned them then when i go to use the computer again it freezes up etc and i rescan and it finds them again and back to square one! any advice would be greatly appreciated, cheers
     
  2. The Hammer

    The Hammer Registered Member

    Joined:
    May 12, 2005
    Posts:
    5,666
    Location:
    Toronto Canada
    Some advice here may be of help. https://www.wilderssecurity.com/showthread.php?t=50662
     
  3. john2g

    john2g Registered Member

    Joined:
    Feb 10, 2002
    Posts:
    207
    Location:
    UK
    Ewido cannot clean in System Restore, as it is part of the Windows protected area. You need to disable System Restore, reboot and then re-enable System Restore. The trojans then will be gone.
     
  4. illukka

    illukka Spyware Fighter

    Joined:
    Jun 23, 2003
    Posts:
    633
    Location:
    S.A.V.O
  5. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    64,329
    Location:
    Texas
    Thank you illukka. :thumb:
     
  6. illukka

    illukka Spyware Fighter

    Joined:
    Jun 23, 2003
    Posts:
    633
    Location:
    S.A.V.O
    cheers Ron :D
    always glad to help :)
     
Loading...
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.