help! advice on trojans needed by novice!

Discussion in 'malware problems & news' started by frostdog, May 25, 2006.

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  1. frostdog

    frostdog Registered Member

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    Hi there, i wondered if anyone could help me. basically im a pretty new to this whole computer thing and ive picked up a few problems.my pc keeps freezing and resetting itself. I have avast and ewido running on my pc, ewido keeps finding about the same 13 trojans, (downloader.agent.uj) it quarantines 3 of them found in c:\system volume information and then says error during cleaning for the rest. it looks like its cleaned them then when i go to use the computer again it freezes up etc and i rescan and it finds them again and back to square one! any advice would be greatly appreciated, cheers
     
  2. The Hammer

    The Hammer Registered Member

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    Some advice here may be of help. https://www.wilderssecurity.com/showthread.php?t=50662
     
  3. john2g

    john2g Registered Member

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    Ewido cannot clean in System Restore, as it is part of the Windows protected area. You need to disable System Restore, reboot and then re-enable System Restore. The trojans then will be gone.
     
  4. illukka

    illukka Spyware Fighter

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  5. ronjor

    ronjor Global Moderator

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    Thank you illukka. :thumb:
     
  6. illukka

    illukka Spyware Fighter

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    cheers Ron :D
    always glad to help :)
     
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