HELP! 8v32util.cpy.dll

I have run Shredder, HiJack this and Adaware. Adaware finds the file 8v32util.cpy.dll in the Windows\System32 directory but cannot delete it, even on a reboot. I have attempted to cut and paste on desktop and it returns on reboot. I have attempted to delete from safe mode and it will not delete.

Any suggestions before I FDISK this drive?

Thanks

 

I cannot figure out how to attach the results of HijackThis. ??

I'll have to do this tomorrow night when I have a response.

Thanks.

 

Here's a link on how to copy and paste your log into your post,

http://tomcoyote.com/hjt/

Hope this helps.


snowbound

 

Here are the contents of the log file.
Logfile of HijackThis v1.97.7
Scan saved at 6:46:03 PM, on 4/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
e:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\cisvc.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
E:\Program Files\Norton Personal Firewall\NISSERV.EXE
E:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\Program Files\ASUS\Probe\AsusProb.exe
E:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\NetMeeting\conf.exe
E:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
E:\Program Files\Microsoft Office\Office\FINDFAST.EXE
E:\Program Files\Microsoft Office\Office\OSA.EXE
E:\Program Files\WillowRD\WillowRd.exe
E:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
e:\Program Files\APC\APC PowerChute Personal Edition\systray.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\cidaemon.exe
E:\My Documents\Daniel\Util\6-HijackThis.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O1 - Hosts: clrsch.com
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - E:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: name gpl - {78CBA57E-E242-09B7-D49F-6A7640876F6B} - C:\PROGRA~1\FLAWFA~1\Grey Else.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ASUS Probe] e:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [iamapp] E:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] E:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ConMgr.exe] "e:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKCU\..\Run: [Microsoft NetMeeting] "C:\Program Files\NetMeeting\conf.exe" -Background
O4 - HKCU\..\Run: [SpySweeper] e:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: Microsoft Office Shortcut Bar.Lnk = E:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = E:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = E:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Willow Road Screen Saver.lnk = E:\Program Files\WillowRD\WillowRd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .midi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
O15 - Trusted Zone: http://www.fafsa.ed.gov
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.188.7.150/19456ba1ebbf0ffb8923/netzip/RdxIE.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/156b61d265cb67f22c23/netzip/RdxIE601.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37420.8385300926
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

Thanks for any assistance you can provide.

 

Hi DanEshman,

Welcome to Wilders.

Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups to the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O1 - Hosts: clrsch.com

O3 - Toolbar: name gpl - {78CBA57E-E242-09B7-D49F-6A7640876F6B} - C:\PROGRA~1\FLAWFA~1\Grey Else.dll

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} - http://207.188.7.150/19456ba1ebbf0f...etzip/RdxIE.cab

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/156b61d265cb67...ip/RdxIE601.cab

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab

There also may be hidden files. See HERE for how to show hidden files.

Then reboot into safe mode and delete:

C:\PROGRA~1\Toolbar\ <-- entire folder
C:\PROGRA~1\FLAWFA~1\<-- entire folder

Reboot and follow the instructions HERE listed in the 4th post.

Reboot.

Now download Ad-Aware and double-click to install.
Then follow the following steps:

1.) Start Ad-Aware by double-clicking on its desktop icon.
2.) Update Ad-aware by using its Globe icon.
3.) After updating, close all IE windows, then close and restart Ad-aware.
4.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
"Unload recognized processes during scanning".
5.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
"Automatically mark all objects in result list".
"Automatically try to unregister objects prior to deletion".
"XP/2000: Allow unloading explorer to unload shell extensions prior deletion" <-- Check only if you have Windows XP or 2000.
"Let Windows remove files in use after reboot".
6.) Press "Scan Now".
7.) Check option "Use Custom scanning options".
8.) Check option "Activate In-Depth Scan".
9.) Press "Select drives\folders to scan".
10.) Select the active partition which is usually C:
11.) Press "Next" to let Ad-aware scan your drives...
12.) If it finds "bad" files and registry keys, press "Next" again.
13.) All items should be checked. if not right-click in that pane and choose "select all".
14.) Press "next".
15.) When it asks to remove all checked items, Press "OK".
16.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for SpyBot S&D.

Now download Spybot S&D and install by double-clicking on the downloaded file.
Then follow the following steps:

1.) Run Spybot S&D from desktop icon or Start menu.
2.) Press "Search for updates" button to get list of updates available.
3.) Press "Download updates" button.
4.) Close all IE windows, then close and restart Spybot S&D.
5.) Press "Check for problems" button.
6.) Have SpyBot remove all it marks in red by pressing "Fix selected problems".
7.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for CWShredder.

Please download the latest copy of CWShredder and run by double-clicking the icon of the file you just downloaded.
Click FIX and follow the instructions given.

Now reboot your system and post a new HJT log.

Regards,
Kent

 

Thanks so very much, even though I did buy a new 80GB drive which I will install sometime in the near future. In the meantime, the 8v32util.cpy.dll file did get deleted and I'm on the final run of Ad-aware now. My only concern was that it did not allow me to select under Tweaks "Automatically mark all objects in result list" and "XP/2000: Allow unloading explorer, etc.". Nothing was found. I'm proceeding and thank you for your expertise.

Dan

 

Hi Dan,

Just post a fresh log when finished as there will probably be a few items left to fix.

Regards,
Kent

 

Logfile of HijackThis v1.97.7
Scan saved at 10:55:42 PM, on 4/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
e:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\cisvc.exe
E:\Program Files\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
E:\Program Files\Norton Personal Firewall\NISSERV.EXE
E:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\WINDOWS\Explorer.EXE
E:\PROGRA~1\NORTON~1\navapw32.exe
E:\Program Files\ASUS\Probe\AsusProb.exe
E:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
E:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\pctspk.exe
C:\Program Files\NetMeeting\conf.exe
E:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
E:\Program Files\Microsoft Office\Office\FINDFAST.EXE
E:\Program Files\Microsoft Office\Office\OSA.EXE
E:\Program Files\WillowRD\WillowRd.exe
E:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
C:\WINDOWS\System32\rundll32.exe
e:\Program Files\APC\APC PowerChute Personal Edition\systray.exe
C:\WINDOWS\System32\cidaemon.exe
C:\WINDOWS\System32\wuauclt.exe
E:\My Documents\Daniel\Program Downloads\HiJack\6-HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by EarthLink, Inc.
O1 - Hosts: com
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - E:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NAV Agent] E:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ASUS Probe] e:\Program Files\ASUS\Probe\AsusProb.exe
O4 - HKLM\..\Run: [iamapp] E:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] E:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [ConMgr.exe] "e:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKCU\..\Run: [Microsoft NetMeeting] "C:\Program Files\NetMeeting\conf.exe" -Background
O4 - HKCU\..\Run: [SpySweeper] e:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\System32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - Startup: Microsoft Office Shortcut Bar.Lnk = E:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Microsoft Find Fast.lnk = E:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = E:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Willow Road Screen Saver.lnk = E:\Program Files\WillowRD\WillowRd.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .midi: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O14 - IERESET.INF: START_PAGE_URL=http://start.earthlink.net
O15 - Trusted Zone: http://www.fafsa.ed.gov
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/files/win/djvuplugin/en_US/DjVuControl_en_US.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...apple.com/qt505/us/win/QuickTimeInstaller.exe
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37420.8385300926
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab

 

Hi Dan,

There is nothing obvious in your log now, you appear clean.
Have your problems gone away?

Regards,
Kent