heavy Win7 64bit Problems

Discussion in 'Prevx Releases' started by Habakuck, Sep 23, 2009.

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  1. Habakuck

    Habakuck Registered Member

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    Hi guys.

    After changing to Win7 Prof 64bit i have heavy problems with PrevX 3.0. (not the beta)

    I installed PrevX on the very fresh maschine. Stand alone.

    After that the explorer often chrashes and needs to be restarted. :oops:
    Some other MS programms do crash too.

    I deinstalled PrevX and everything is fine again. I deinstalled it using Systemcontrol panel -> reboot -> ForceUninstall Tool -> reboot -> cCleaner

    Systeminformation:

    Dell Inspiron 1720
    Intel Motherboard
    Nvidia Graka
    Kingston RaM
    LAN-Internet Connection
    FireFox
    Windows FireWall with advanced settings, inbound and outbound connections blocked, exception rule for prevx.
    Date Execution Prevention is active for all processes.


    Error event logs:

    explorer.exe
    or
    or
    or
    and many other with ntdll.dll


    as an example for other crashes: mmc.exe

    There is no minidump cause i do not get any bsod.
    I forgot to save a PrevX scan log. :cautious:


    Interesting: After complete deinstallation of PrevX my network symbol in the taskbar shows connection to the router but not to the internet. Same after reboot. But i had internet connection (tried to google). After a few minutes the network center shows everything as normal.


    best regards
     
    Last edited: Sep 23, 2009
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello,
    Those crashes don't really lead to Prevx being the source of the headaches (at least not directly), but could you try installing the RC from http://info.prevx.com/download.asp?grab=edgebeta64 and see if that fares any better?

    If not, I would definitely want to get this fixed and may send over a cut-down version which has some functionality disabled to see if that fares any better :)

    Let me know if it works any better for you!
     
  3. Habakuck

    Habakuck Registered Member

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    Hello and thank you for the reply!

    I will try the RC i think. Hope it works.

    greetz
     
  4. Habakuck

    Habakuck Registered Member

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    I installed the RC.

    It does not detect the Trojan Simulator.
     
  5. Habakuck

    Habakuck Registered Member

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    Ok. PrevX is detecting it on demand but not on execution. :cautious:

    Scan log is attached. By the way: There is an FP in there too. The uninstaller of qip should be ok.
     

    Attached Files:

  6. Habakuck

    Habakuck Registered Member

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    I reinstalled Win7 64bit.

    Now i can not activate my licence... :(

    I tried to manage that with my prevx acc. There are too computers listet as mine but i can only deactivate one. And i can not activate my current prevx installation. :doubt:
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    There is a known issue in the RC build 200 with realtime protection on 64bit which will be fixed in the next build (likely by tomorrow) and I have corrected the FP.

    Could you PM me your license key? I'll take care of the MyPrevx management :)

    Thanks!
     
  8. softtouch

    softtouch Registered Member

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    I also had major issues with MSE, PrevX and Defensewall.
    I ditched defensewall, installed the RC and MSE on Win 7 64-bit, and so far so good, except it does not detect all the things the normal 3 detected.
    Will there bew a new release of the 64-bit version soon?
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    The protection in the 64bit version still works properly in the live version 3.0.1.65 and the RC functionality has been corrected in build 3.0.4.206 (and 3.0.4.210 which is the new current RC).
     
  10. JohnnyDollar

    JohnnyDollar Guest

    Is there a RC free x64 version available?

    Edit: I am installing Win7x64 next week and I am considering purchasing Prevx realtime. What I really need to know from other members is how well is it running on Win7x64RTM right now. Do I need the RC version or not? Is there any reduced functionality on Win7x64? And does it integrate into the security center?
     
    Last edited by a moderator: Oct 13, 2009
  11. ludo021288

    ludo021288 Registered Member

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    You can use the RC link in the forum. If you don't enter any key, you will only get detection with no removal.
    Otherwise, i am currently running prevx RC221 on Windows 7 64 and it works perfectly. All the features included in prevx 3.0 are OK, but the new SafeOnline (only present in RC releases) doesn't work yet in x64 versions of Windows. And it integrates in Windows Action Center in Antivirus and Antispyware sections.
     
  12. JohnnyDollar

    JohnnyDollar Guest

    That is good to hear. Thanks for the response. SafeOnline is brand new correct? You have a link describing the details of it out of curiosity? I have read about it being mentioned here in the forum, but not exactly what it does.
     
  13. Triple Helix

    Triple Helix Webroot Product Advisor

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    Here is the info! https://www.wilderssecurity.com/showthread.php?t=252664

    TH
     
  14. JohnnyDollar

    JohnnyDollar Guest

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