HDM 14 Cannot close progress window after backup completes

Discussion in 'Paragon Drive Backup Product Line' started by Paul Nutt, Nov 21, 2013.

  1. Paul Nutt

    Paul Nutt Registered Member

    Joined:
    Apr 22, 2007
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    First backup attempt with HDM 14. When the backup completes (Overall progress 100% and shows Succeeded) I am not able to dismiss the window. The only button is Cancel and it is greyed out. I'll have to kill it via task manager. Windows 7 Ultimate x64.
     
  2. fireworker

    fireworker Registered Member

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    How long have you waited after shows Succeeded before you kill the process?
     
  3. Paul Nutt

    Paul Nutt Registered Member

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    About 10 minutes.
     
  4. fireworker

    fireworker Registered Member

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    This is a long time. But I would prefer to wait, even for an hour. Interrupt the Paragon process is dangerous.
     
  5. Robin A.

    Robin A. Registered Member

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    I would avoid canceling it when the message that appears in the window is "Rebuilding partition info ..."
     
  6. Paul Nutt

    Paul Nutt Registered Member

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    I tried again and waited for about eight hours. I opened a support incident with Paragon.
     
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