HDC: Error waiting for DMA

Discussion in 'Acronis True Image Product Line' started by JiPi82, Jan 4, 2007.

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  1. JiPi82

    JiPi82 Registered Member

    Joined:
    Jan 4, 2007
    Posts:
    1
    Hi ,

    I've been using acronis since version 7, to restore partition on CompactFlash via an IB300 board.

    My problem is, since that i received new compact flash from the company kingston, i am unable to use them anymore as an Embedded device. When i'm using acronis ture image 8.0 enterprise edition, i'm always having an HDC: error waiting for DMA, during Acronis is booting. Then the software start correctly, i can restore my O.S. restart the PC but while OS is loading, hang there and crash.

    I used
    Acronis true version 8.0,
    9.0 in demo
    10.0 in demo
    they are all giving me the same error.

    My O.S. is QNX RTOS 6.3
    The board is a IB300
    the CompactFlash is a Kingston 512mb

    I'd like to know what mean HDC: error waiting for DMA?

    Thank You
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello JiPi82,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Could you please use bootable media created with Acronis True Image 10.0 Home to boot the standalone version of Acronis True Image with "acpi=off noapic" parameter as it is described in Acronis Help Post? If that does not help, please try booting with "nodma" parameter (without quotes).

    If the issue persists, please create Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    If you do not have a floppy drive then please take a look at this previous post explaining how to save the sysinfo.txt file to USB flash drive (the same applies to the net.txt file).

    Please clarify if you restored the image of the entire hard drive or only image of the system partition? Did you restore the image to its original location or to the new location? What exact error messages have you received? When exactly have you received them?

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
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