Having trouble with latest Malwarebytes version

Discussion in 'other anti-malware software' started by Acadia, Aug 5, 2011.

Thread Status:
Not open for further replies.
  1. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,098
    Location:
    SouthCentral PA
    This is the free version on a Win7 system. Whenever I update to the latest version released a couple of weeks ago, I cannot bring it up. No matter what I do, no matter what I click on, I cannot bring it up.

    When I recover a system backup so I can bring the old version back up, I find that I can update the signatures on the old version so they are always up to date, and everything works just fine, I can bring it up, scan, everything. I just can't update to the latest version, well, I can, but then it does not work. Any ideas?

    Thanks,
    Acadia
     
  2. gerardwil

    gerardwil Registered Member

    Joined:
    Jan 17, 2004
    Posts:
    4,749
    Location:
    EU
    Hi,

    You can try this:

    Download latest mbam version (1.51) from:
    http://www.malwarebytes.org/products/malwarebytes_free

    Before installing the new version run the mbam clean tool, download from here:
    malwarebytes.org/mbam-clean.exe (This link opens the download screen!)

    Gerard
     
  3. 1PW

    1PW Registered Member

    Joined:
    Apr 2, 2010
    Posts:
    719
    Location:
    North of the 38th parallel.
  4. Acadia

    Acadia Registered Member

    Joined:
    Sep 8, 2002
    Posts:
    4,098
    Location:
    SouthCentral PA
    Thanks for that 1PW, I did post it at MB and got an answer. It is a known issue that they are working on. It only affects systems that use a letter other than "C" as the Primary drive.

    Thanks again,
    Acadia
     
Loading...
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.