Have Been Infected With XXXSERVER

Discussion in 'adware, spyware & hijack cleaning' started by georgeclipp, Apr 23, 2004.

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  1. georgeclipp

    georgeclipp Guest

    I have been infected with the xxxserver/1on1, here is a copy of my Hijackthis log, please could i have assistance.

    thank you very much,
    george


    Logfile of HijackThis v1.97.7
    Scan saved at 22:05:58, on 23/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\spoolsv.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Windows\System32\NMSSvc.exe
    C:\Windows\System32\PROMon.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Windows\System32\carpserv.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    C:\Windows\System32\wuauclt.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Administrator\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Update] C:\Windows\lsass.exe /i
    O4 - HKLM\..\Run: [windows auto update] msblast.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\Windows\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Windows\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
    O4 - HKLM\..\Run: [Update] C:\Windows\lsass.exe /i
    O4 - HKLM\..\Run: [windows auto update] msblast.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\Windows\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
    O4 - HKLM\..\Run: [AltnetPointsManager] C:\Program Files\Altnet\Points Manager\Points Manager.exe -s
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present


    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files

    C:\Windows\lsass.exe <<< only this one not the genuine file in system 32


    and Delete these folders

    C:\Windows\System32\P2P Networking
    C:\Program Files\Common Files\CMEII
    C:\Program Files\Altnet
    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R299 22.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left

    Now I don't see any running antivirus, that is a bit like standing in downtown Baghdad stark naked with a bulls eye on your chest waving an American Flag. Definitely not recommended

    Download and install & run an antivirus immediately

    lists here
    http://www.wilders.org/anti_viruses.htm

    one free one that many users of this forum use successfully is
    AVG from http://www.grisoft.com/us/us_dwnl_free.php

    it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.
     
  3. Georgeclipp

    Georgeclipp Guest

    Hi,

    Thank you very much for your help,
    Here is my new log...

    Logfile of HijackThis v1.97.7
    Scan saved at 12:11:06, on 24/04/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\spoolsv.exe
    C:\Windows\System32\igfxtray.exe
    C:\Windows\System32\hkcmd.exe
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Windows\System32\carpserv.exe
    C:\Windows\System32\PROMon.exe
    C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
    C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
    C:\Compaq\EAKDRV\EAUSBKBD.EXE
    C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Windows\System32\NMSSvc.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Windows\System32\wuauclt.exe
    C:\PROGRA~1\Grisoft\AVG6\AVGCC32.EXE
    C:\Documents and Settings\Administrator\Desktop\Family Folders\George\Computer Protection\hijackthis\HijackThis.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
     
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
  5. georgeclipp

    georgeclipp Guest

    again thank you for you help,

    I have re-enabled system restore, do i have do anything to create a new restore point, or does it do that automatically with being re-enabled?

    thanks,
    george
     
  6. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    it should do it automatically
     
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