Has by browser been hijacked?

Discussion in 'adware, spyware & hijack cleaning' started by Barry10, Apr 29, 2004.

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  1. Barry10

    Barry10 Registered Member

    Joined:
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    Posts:
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    Has my browser been hijacked?

    Hi Can someone please help?
    I am posting this for a friend as he can't get connected to the internet.
    He has run adaware and cwshredder both of which cured a number of problems but he still gets the message unable to display page, when trying to connect to his homepage. I have attached the hijack log. Sorry if I have posted this twice I got a bit mixed up during posting.

    Logfile of HijackThis v1.97.7
    Scan saved at 19:14:52 PM, on 29/04/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.50 (5.50.4134.0600)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.bbc.co.uk
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
     
    Last edited: May 4, 2004
    Barry10, Apr 29, 2004
    #1
  2. Nick

    Nick Registered Member

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    Posts:
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    Location:
    California
    Is that the entire log? Did part of it not get copied to your post? If not, are there entries that you have disable in msconfig or put into Hijackthis' ignore list?

    Here's some detailed instructions on what to do:

    http://tomcoyote.com/hjt/
     
    Nick, Apr 30, 2004
    #2
  3. Barry10

    Barry10 Registered Member

    Joined:
    Apr 29, 2004
    Posts:
    6
    Sorry I missed the instruction that tells you to enable disabled items in MSConfig. I will enable, rescan and post again. Thanks for your help
     
    Barry10, Apr 30, 2004
    #3
  4. Barry10

    Barry10 Registered Member

    Joined:
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    I have enabled the stuff in msconfig. I have also restored some stuff that I had deleted using hijackthis. I then ran adaware but this time it did not find anything. Then I ran hijackthis, here is my new log. There is nothing in the ignorelist. I hope that somebody can help. Thanks


    Logfile of HijackThis v1.97.7
    Scan saved at 12:31:21 PM, on 01/05/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.50 (5.50.4134.0600)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.bbc.co.uk
    R3 - URLSearchHook: (no name) - - (no file)
    F1 - win.ini: run=C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
    O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O19 - User stylesheet: (file missing)
     
    Last edited: May 1, 2004
    Barry10, May 1, 2004
    #4
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R3 - URLSearchHook: (no name) - - (no file)
    F1 - win.ini: run=C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O4 - HKLM\..\Run: [xpsystem] C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O4 - HKCU\..\Run: [xpsystem] C:\WINDOWS\SYSTEM\SERVICES\WMPLAYER.EXE
    O19 - User stylesheet: (file missing)

    Delete this folder

    C:\WINDOWS\SYSTEM\SERVICES


    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally & post a new hijackthis log where the O4 entry for jushed32.exe will appear so we can remove it



    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R300 28.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    dvk01, May 1, 2004
    #5
  6. Barry10

    Barry10 Registered Member

    Joined:
    Apr 29, 2004
    Posts:
    6
    Re: Has my browser been hijacked?

    Hi would somebody be kind enough to give me further advice. I followed the last set of instructions and still have the same problem. Following the instructions I had the following problems. I checked show all files, unchecked hide file extensions for know file types and could not find protected operating system files so I was unable to uncheck. run hijack this and fixed entries. I was unable to find c:windows\system\services but found c:windows\services which I deleted. Run Cwshredder which found nothing. I also ran adaware with the latest ref file and spybot and both found nothing. Attached is my latest hijackthis log. I have now restored the file c:windows\services as I was not sure if it was the correct file to delete.


    Logfile of HijackThis v1.97.7
    Scan saved at 13:03:24 PM, on 03/05/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v5.50 (5.50.4134.0600)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\MY DOCUMENTS\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.bbc.co.uk
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\SYSTEM\E_SRCV03.EXE
    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
     
    Barry10, May 3, 2004
    #6
  7. Barry10

    Barry10 Registered Member

    Joined:
    Apr 29, 2004
    Posts:
    6
    Re: Has my browser been hijacked?

    Please could somebody give me some more advice?
     
    Barry10, May 4, 2004
    #7
  8. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Re: Has my browser been hijacked?

    c:windows\services is needed and is vital for windows to run

    NEVER delete any files or folders except thoise you are expressly told to delete

    if you can't find the folders or files that you were told to delete then don't worry, One of the antiviruses or other cleaners will have removed them

    it all looks clear now

    are the problems gone

    if not try this
    Download LSPfix here: http://www.cexx.org/lspfix.htm
    run the application. Just run it, you will see a list of files in the left hand pane and possibly some in the right hand pane. Do not change any of them, just tick the"I know what i'm doing" box & press finish and the program will do anything necessary

    reboot and see if his connection is back
     
    dvk01, May 4, 2004
    #8
  9. Barry10

    Barry10 Registered Member

    Joined:
    Apr 29, 2004
    Posts:
    6
    Derek


    Thanks for all your help. Your last suggestion fixed the problem
     
    Barry10, May 5, 2004
    #9
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