Harware only or possibly software solution

Discussion in 'backup, imaging & disk mgmt' started by bgoodman4, Jul 16, 2016.

  1. bgoodman4

    bgoodman4 Registered Member

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    I am using a Fujitsu Lifebook that is 3 or so years old. When I bought it USB 3 was fairly new so perhaps this is why I have the problem I am having. The PC came with 2 USB 2 and 2 USB 3 ports. When I use the USB 3 ports I can hear background sounds of the PC working through the speakers. There is no background sound when I use the USB 2 ports. Because of this I have the drive with my music files plugged into a USB 2 port (its very irritating to hear the background noise when listening to a song when the drive is plugged into the USB 3 port).

    Can I fix this via a software fix or would I need to do a hardware upgrade?
     
  2. bgoodman4

    bgoodman4 Registered Member

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    Does no-one have anything to say regarding this issue?
     
  3. MudCrab

    MudCrab Imaging Specialist

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    Is it only the internal speakers? Or does it happen out the headphone jack too? USB sound card?

    I would suspect hardware or interference issues. You've probably already made sure the chipset, USB, and sound drivers are up to date. You could check if muting any of the unused audio inputs helps. Not much you can plug/unplug or rearrange on a laptop.
     
  4. zapjb

    zapjb Registered Member

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  5. bgoodman4

    bgoodman4 Registered Member

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    It happens with the headphone jack when I plug an external drive into the USB 3 port but the noise is missing if the same drive is plugged into a USB 2 port.

    I will try muting unused audio inputs, thanks for the suggestion.
     
  6. bgoodman4

    bgoodman4 Registered Member

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    Last edited: Jul 19, 2016
  7. zapjb

    zapjb Registered Member

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    You are welcome.

    Drivers are weird. I've had instances where the "current" Driver isn't optimal or even work. Most times a previous version will work. Every once in a while only the Driver for the newest windows will work. Like I said Drivers are weird. With some Bluetooth I've gone through installing uninstalling dozens of versions before getting it right.
     
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