Hardware Failure Troubleshooting

Discussion in 'hardware' started by TheKid7, Nov 12, 2011.

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  1. TheKid7

    TheKid7 Registered Member

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    I am having possible hardware failure problem(s) with one of my PC's which is about 4 years old. I use the PC for installing various Linux Distros when new ones are released.

    A couple of months ago I started getting an error during the copy to hard drive installation step. The error message said something about my DVD-RW drive having problems (It was suggested to clean the lens.) or the hard drive is having problems. At the time I concluded that the problem was the ~6 year old internal DVD-RW drive and replaced the drive with a new internal DVD-RW drive. The problem went away until a couple of days ago when I started getting basically the same error messages and a few times I get application crashes when the CD/DVD is booting to the Live Desktop.

    I decided to boot the installation DVD from an External USB 2.0 DVD-RW drive. The same problem occurred during the installation attempt. I am in the process of doing a Full Diagnostics Test (including surface scan) of the Western Digital hard drive with the bootable Western Digital's Diagnostics CD.

    I burned the Linux Distro CD's/DVD's on another PC. I always verify the MD5Sum after the ISO download, and I always verify the burned media after the burn step (IMGBurn). I use good quality CD's/DVD's (Verbatim).

    Does anyone have any comments on what should be the next troubleshooting steps?

    Thanks in Advance.
     
  2. AlexC

    AlexC Registered Member

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    :thumb:

    Also check the if DVD-RW drive cable is well connected.
     
  3. TheKid7

    TheKid7 Registered Member

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    Both the SATA Data and SATA Power Connectors are properly connected.
     
  4. Cudni

    Cudni Global Moderator

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    did you check event viewer logs for any further clues?
     
  5. TheKid7

    TheKid7 Registered Member

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    The PC with the DVD-RW read errors is not on a Windows PC and the Linux OS is currently damaged due to an incomplete install.
     
  6. TheKid7

    TheKid7 Registered Member

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  7. TheKid7

    TheKid7 Registered Member

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    I had forgotten that someone who had upgraded their PC about a year ago gave me two 1GB sticks of Memory which he reported as good. I looked at the Memory and it is Crucial DDR2 which is what my motherboard uses.

    I switched out the bad Corsiar Memory, installed the Crucial Memory, followed by a Memory Test which showed no errors. I just successfully installed and updated Ubuntu 11.10 with no errors.

    I plan to return the Memory to Corsair for a replacement under the Warranty.
     
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