Hard Drive Warranty Replacement - New or Refurbished

When you send a defective hard drive to the manufacturer for replacement under the manufacturer's warranty, does the manufacturer send you a New hard drive or a Refurbished hard drive?

 

Never had a problem with HDD's and i hope i never have.

 

Seagate EU - Refurbished Hard Drive

 

The "New" replacement hard drive (Western Digital 500 GB RE4) that I received was my first ever Warranty replacement hard drive. In the past, the few hard drives that I have seen fail were out of Warranty at the time of failure.

I had a 2 TB Samsung hard drive fail recently. I just shipped it back for Warranty replacement. It will be interesting to see if Seagate gives me a "New" replacement hard drive.

Both of the failed hard drives had the same type of problem: Read Failure. Since the problem was only Read Failure, I was able to do a Full Wipe (zero write to all sectors) before shipping the defective hard drives for replacement.

 

we deal with a lot of drive warranties each year and i dont know of any company that sends out new drives unless they actually dont have the exact model in stock but then they usually upgrade the drive with a better refurbished drive. we only VERY rarely see a new drive as a replacement.

 

Actually, I 'assumed' that the replacement hard drive that I just received was "New". The date of manufacture is April 29, 2013, it was in "New" packaging and I saw no mention anywhere of it being 'Refurbished'.

 

I never had a drive fail on me yet, maybe lucky and I've had some over 15 years old, still ran fine

 

Same as @guest and @Noob.

 

I just got the Warranty replacement hard drive. It says "Seagate Certified Repaired HDD" on it. It is not a 2 TB Samsung. It is a 2TB Seagate Barracuda.