Hard Drive Warranty Replacement - New or Refurbished

Discussion in 'polls' started by TheKid7, Jul 17, 2013.

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Warranty Replacement Hard Drive: New or Refurbished

  1. New Hard Drive

    8 vote(s)
    50.0%
  2. Refurbished Hard Drive

    6 vote(s)
    37.5%
  3. Not Sure

    2 vote(s)
    12.5%
  1. TheKid7

    TheKid7 Registered Member

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    When you send a defective hard drive to the manufacturer for replacement under the manufacturer's warranty, does the manufacturer send you a New hard drive or a Refurbished hard drive?
     
  2. Noob

    Noob Registered Member

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    Never had a problem with HDD's and i hope i never have. :D
     
  3. Creer

    Creer Registered Member

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    Seagate EU - Refurbished Hard Drive
     
  4. TheKid7

    TheKid7 Registered Member

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    The "New" replacement hard drive (Western Digital 500 GB RE4) that I received was my first ever Warranty replacement hard drive. In the past, the few hard drives that I have seen fail were out of Warranty at the time of failure.

    I had a 2 TB Samsung hard drive fail recently. I just shipped it back for Warranty replacement. It will be interesting to see if Seagate gives me a "New" replacement hard drive.

    Both of the failed hard drives had the same type of problem: Read Failure. Since the problem was only Read Failure, I was able to do a Full Wipe (zero write to all sectors) before shipping the defective hard drives for replacement.
     
  5. zfactor

    zfactor Registered Member

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    we deal with a lot of drive warranties each year and i dont know of any company that sends out new drives unless they actually dont have the exact model in stock but then they usually upgrade the drive with a better refurbished drive. we only VERY rarely see a new drive as a replacement.
     
  6. TheKid7

    TheKid7 Registered Member

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    Actually, I 'assumed' that the replacement hard drive that I just received was "New". The date of manufacture is April 29, 2013, it was in "New" packaging and I saw no mention anywhere of it being 'Refurbished'.
     
  7. guest

    guest Guest

    I never had a drive fail on me yet, maybe lucky and I've had some over 15 years old, still ran fine:thumb:
     
  8. ams963

    ams963 Registered Member

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    Same as @guest and @Noob.:thumb:
     
  9. TheKid7

    TheKid7 Registered Member

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    Jul 22, 2006
    Posts:
    3,469
    I just got the Warranty replacement hard drive. It says "Seagate Certified Repaired HDD" on it. It is not a 2 TB Samsung. It is a 2TB Seagate Barracuda.