My wife, some friends and I have a site up, Old West related, and have an interesting situation going on. We had a poster who began getting very nasty and had to ban her. A known friend or relative of hers has appeared. Sometimes she logs in under her user name. Sometimes, we assume she lurks. We have Site Meter, which is supposed to tell us who is there and other information. This person never shows on Site Meter or on the board until she logs in. At first, her isp showed. After banning her friend or relative, suddenly the friend's isp stopped showing. Thus, we don't know whether she's lurking or not. Suddenly, she is just logged in. I know about proxies and changing user agent, but have never run into a software that will completely hide someone from showing either on Site Meter or on a website, even as a guest. At this point, we have no reason to ban her. She isn't being disruptive, but it's annoying to possibly have someone lurking and not know they're there. My question - finally - is there software available that will completely block a person in this way? We've contacted Site Meter, but they've been no help, and our board host, Yuku, can't seem to figure it out.