Google Mail Rejects Outlook 2007 Email Download

Discussion in 'ESET Smart Security' started by tjg79, Aug 1, 2011.

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  1. tjg79

    tjg79 Registered Member

    Joined:
    Jan 11, 2010
    Posts:
    55
    Location:
    Virginia, USA
    Hello,

    I just started getting an error box when attempting to download Google email into MS Office Outlook 2007. I get an indication that my email account user name and password were rejected by the Google Mail server. A box pops up to confirm user name and password, but confirmation fails to resolve the issue. I haven't made any changes to my system that could have caused an error. Troubleshooting Outlook email doesn't solve the issue.

    If I login to Google Mail using IE and clear the Google Mail captcha, the problem resolves. If I reboot the computer, the problem returns until I again clear the Google Mail captcha. This is becomming a major PITA to get email.

    I was wondering if ESET Smart Security 4 could be causing this issue?

    I've confirmed my internet connection configuration and settings with Verizon tech support and everything appears to be set correctly. I'm using Verizon dial-up, because I'm on the road and put my Verizon DSL on vacation.

    I'm running Windows XP Pro.

    Has anyone else experienced this issue?

    Regards
     
  2. Cudni

    Cudni Global Moderator

    Joined:
    May 24, 2009
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    Somethingshire
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