Germany:Cancellation of online subscriptions must be possible without logging in

stapp · Dec 20, 2023

The termination of online contracts must be possible without logging in to the website of a service. This rule was confirmed by the Munich Regional Court following a lawsuit brought by the Federation of German Consumer Organizations (vzbv) against Sky Deutschland Fernsehen GmbH & Co. KG.
Sky Wow customers could not cancel their contract with the service until they signed in to their account on the Wow website. This represents an unnecessary and unlawful barrier that makes terminations more difficult, according to the court.
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https://www.ghacks.net/2023/12/20/g...riptions-must-be-possible-without-logging-in/

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Germany:Cancellation of online subscriptions must be possible without logging in

stapp Global Moderator

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Germany:Cancellation of online subscriptions must be possible without logging in

stapp Global Moderator

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