I've been an Acronis user (TI & DD) for many years (since TI7 [or was it 6?]). I am now using TI10. I've been quite happy, but recently have bought a new laptop and upgraded a desktop. With the hew hardware, TI10's boot disk doesn't recognize the new HD controllers in these 2 systems. The safe version will (as will the downloaded 'multi-param' boot disk (from TI11, I believe). Unfortunately, with either boot disk, I am not able to access network drives. Not too big an issue, since I can access them by running TI from within Vista. However, I anticipate that I will eventually have to upgrade. I am somewhat loathe to do so, given that most of the reviews I've read regarding 2009 are not good. Not good at all. Many unhappy customers where TI 2009 is concerned. I do realize that many of those who are unhappy may be technologically challenged and thus are dis-satisfied. That being the case, I thought it might be prudent to solicit opinions from a more knowledgeable group (i.e., the Acronis group). So, what does the majority of those who actually know say about 2009 (and TI 11)? It would be nice to hear valid opinions from those who are technologically skilled. Thanks!