General Compiler Error

Discussion in 'ESET NOD32 Antivirus' started by jftuga, Jan 18, 2011.

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  1. jftuga

    jftuga Registered Member

    Joined:
    Mar 9, 2007
    Posts:
    64
    Location:
    Athens, GA
    We are using VMWare View 4.5, Win XP SP3 linked clones, and NOD 32 v 4.2.67.10. We have about 80 linked clone VMs that can not get updates. I have recomposed our VMs several times and followed the URL listed below to no avail. We still get General Compiler Error on all 80 systems.
    When I recompose the VMs, I am installing NOD32 v4 from scratch. Also, running ESETUninstaller.exe before running a clean install did not help.

    http://kb.eset.eu/esetkb/index?page=content&id=SOLN537


    I have also tried setting updates to not use a proxy server (even though it is going to the mirror server on our LAN). I have also tried using UNC instead of HTTP.

    I have also recently tried updating to the the newest RA server. I did a uninstall and then a clean install. This did not help either.

    I have also called NOD32 tech support and they are also stumped.

    Other things that did not help:
    Error downloading update file
    http://kb.eset.com/esetkb/index?page=content&id=SOLN2134

    Is anyone else having these kinds of problems? Is there any way to escalate my support case to a higher level?

    If I can't get this resolved soon, we will have to start using another product, which I don't want to do, but I have been having this problem for about a month now so I am running out of things to try.

    Thanks,
    -John
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    Try enabling pre-release updates so that the latest update is downloaded which should minimize the number of occurrences of this error.
     
  3. jftuga

    jftuga Registered Member

    Joined:
    Mar 9, 2007
    Posts:
    64
    Location:
    Athens, GA
    Thank Marcos. How is this done?
     
  4. Cudni

    Cudni Global Moderator

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  5. tony_m

    tony_m Eset Staff Account

    Joined:
    Nov 22, 2010
    Posts:
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    Hi jftuga,

    We were wondering if enabling the pre-release updates had resolved your update issues.

    Thank you.
     
  6. jftuga

    jftuga Registered Member

    Joined:
    Mar 9, 2007
    Posts:
    64
    Location:
    Athens, GA
    Enabling pre-release did not help. I don't know what else to try.
     
  7. tony_m

    tony_m Eset Staff Account

    Joined:
    Nov 22, 2010
    Posts:
    239
    Hi,

    Please try following these instructions (yes, it is also used for a different error).

    Let us know.
     
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