ftp & Backup & Recovery 10 Workstation?

Discussion in 'Acronis True Image Product Line' started by jamesv, Aug 8, 2009.

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  1. jamesv

    jamesv Registered Member

    Joined:
    Nov 1, 2005
    Posts:
    8
    Windows XP, Acronis Backup & Recovery 10 Workstation build 10,287

    When trying to do a backup via FTP I get this error after the "Full Backup" has been written. The backup appears to have been written but something goes wrong after that.

    Note that verifications are off but Cleanups, set to after-backup, are on and claim success.

    Any suggestions?

    Code:
    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Log Entry Details
    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    Type:          Error
    Date and time: 8/8/2009 12:05:37 AM
    Backup plan:   Backup 8/7/2009 9:41:25 PM
    Task:          Full backup
    Code:          11,863,304(0xB50508)
    Module:        181
    Owner:         jimw@SLACKER
    Message:       
      Task 'Full backup' failed: 'Failed to open the backup location.
    Additional info: 
    --------------------
    Error code: 14
    Module: 64
    LineInfo: a1d3981537c68729
    Fields:  IsReturnCode : 1, $module : C:\Program Files\Acronis\BackupAndRecovery\mms.exe
    Message: Failed to open the backup location.
    --------------------'.
    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
    
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello jamesv,

    Thank you for using Acronis Corporate Products

    It is unclear at what exact stage the operation have failed. Please validate the archive to check its' integrity.

    To find the exact reason of the issue please obtain Acronis log file of the failed operation and create an e-mail request or contact Live chat service available on this page, under Contact us click on the Start here button and follow the step-by-step guide.

    Thank you.

    --
    Oleg Lee
     
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