My laptop has a 30 GB Hitachi OEM hard drive. I recently purchased Acronis TI and wanted to use it to copy my entire existing hard drive onto a new Western Digital 120 GB internal hard drive. I made a full backup of the 30 GB hard drive onto an external 300 GB USB hard drive and then installed the 120 GB hard drive into the laptop. I booted from the Acronis bootable CD and then tried to restore the image from the USB hard drive onto the new 120 GB internal hard drive. I have tried this many times now and also tried pressing F11 and inputting the change "quiet acpi=off noapic". Each and every time, however, my computer freezes during the restore process. Sometimes the computer will freeze with 19 minutes remaining, other times with 58 minutes remaining, and still others with 1 hour 3 minutes remaining (it is different every time). No time, however, does it actually work. Please, please help, as this is the main reason I purchased this product. Thank you!! I was unable to save the sysinfo.txt file to my USB flash drive. I am using build 3,567. PS - I made the original image from within Windows, but am trying to restore the image using the bootable CD (because the new hard drive has no OS). Should this make a difference? Should I replace my old hard drive, make an image from the bootable CD and then try to restore the image using the bootable CD to the new internal hard drive?