Format related - Home 9.0 3666

Discussion in 'Acronis True Image Product Line' started by root66, Jun 28, 2006.

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  1. root66

    root66 Registered Member

    Joined:
    Dec 22, 2005
    Posts:
    5
    Location:
    Ortonville, MI
    I was running the original 9.0 version with InCD and successfully backing up to DVD under XP Pro. I have uninstalled InCD, the original 9.0 and installed 3666.

    I had been making full backups to DVD and overwriting that file with each subsequent scheduled backup. The only "issue" I had was having to format each disk when new, using InCD.

    Now, when backing up as I had, I initially get the Error E0004000E: Operation is not supported, and by clicking "Format" the backup is made. However, on subsequent overwrites, I must again format. This is unacceptable as I must have unattended backups.

    Is the DVD being "closed"?
     
    Last edited: Jun 28, 2006
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello root66,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please download and install the latest build (3677) of Acronis True Image 9.0 which is available in the Product Updates section of our web-site.

    Please be aware that if you use UDF formatted DVD dsks and InCD is not installed on your computer, you can get this error message.

    We recommend you to use blank unformatted DVD disks to avoid the problem.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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