Forgotten Password!

Discussion in 'Returnil releases' started by daniel952, Apr 20, 2009.

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  1. daniel952

    daniel952 Registered Member

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    How can a forgotten password be recovered? I cannot turn protection off without my password.

    Is it possible, or will I need to uninstall, then re-install the program?


    Dan
     
  2. crofttk

    crofttk Registered Member

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    Did you try just hitting enter at the password prompt? Perhaps you have password protection enabled but no password in effect. I ran into this some time ago and it was answered on the FAQ pages at their website.
     
  3. daniel952

    daniel952 Registered Member

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    I have a password configured, but don't remember doing so. I've tried clicking OK without typing a password many times, but its invalid.
     
  4. Coldmoon

    Coldmoon Returnil Moderator

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    Hi daniel952 and welcome :)

    Please see your PM for some suggestions...

    Let me know if it helped

    Thanks Mike
     
  5. daniel952

    daniel952 Registered Member

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    Thanks Coldmoon. A version of what you wrote worked for me, although I had to reinstall.

     
  6. mrjohn

    mrjohn Registered Member

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    Any chance I could also be PM'd a possible solution please? I've run into the same problem. :(
     
  7. Coldmoon

    Coldmoon Returnil Moderator

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    See your PM :)
     
  8. Zig Estensen

    Zig Estensen Registered Member

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    Timmins, Ontario
    I to am having this problem.. except that my step son installed a few programs and DID NOT write the passwords down and has since forgotten passwords. o_O
    I have contacted tech support to see what I can do to rectify this situation.
    Is there any way or back door way to turn this off without the password?
    Now I have also found out he did put CyberPatrol on the computer and when I tried deleating it, of course it shuts down the computer and with Returnal it keeps some of the main program in the partitioned part and now I don't even has internet access, Cyber Patrol is now blocking all internet access... It is a good program I guess, doing what it is supposed to be doing but....
     
    Last edited: Jun 29, 2009
  9. Coldmoon

    Coldmoon Returnil Moderator

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    Hello Zig Estensen and welcome to the forums :)

    Please see your e-mail for a reply from our support team and let us know if this helped solve your issue.

    Mike
     
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