forgot secure zone password in Home V11

Discussion in 'Acronis True Image Product Line' started by anthony1, Apr 27, 2009.

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  1. anthony1

    anthony1 Registered Member

    Joined:
    Apr 27, 2009
    Posts:
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    Dear,
    I forget the Acronis Secure Zone the password. The backup file is unable to return to original state. Because the program has requested the password. How should I manage?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello anthony1,

    Thank you for your interest in Acronis True Image

    If a password has been set for Acronis Secure Zone and is now lost or forgotten, then there is no way to retrieve or disable it. The only way to overcome the issue is to recreate Acronis Secure Zone.

    Best regards,
    --
    Dmitry Nikolaev
     
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