I used Acronis True Image V10 Build 4942 on a computer with operating system Windows XP Media Center Edition Service Pack 2. I to create a full computer backup. I then mounted this image on a laptop with operating system Windows XP Professional Version 5.1 Service Pack 2 where I am logged in as a computer administrator. This laptop has the same version and build of Acronis. I can open all folders and files except the one that I really want. This folder shows the name ("HP_Administator" which was the name for it on the HP computer on which I made the backup) but, unlike the other folders that have sub-folders, this folder does not have a plus sign to to the left of it. If I try to open it, it says "F:\Documents and Settings\HP_Administrator is not accessible. Access is denied." I read Microsoft's Knowledge Base Article 308421 and, in accordance with that, I disabled simple file sharing. I then clicked on the folder and selected the Sharing tab. There I selected the "Share this folder" radio button. However, when I clicked "Apply", I got an error message saying that "An error occurred while trying to share HP_Administrator. Access is denied. The shared resource was not created at this time." How can I get access to the folder in the virtual drive created by Acronis when I mounted the backup?