FirstDefense-ISR has a new home!

Discussion in 'FirstDefense-ISR Forum' started by Leapfrog Software, Jun 19, 2007.

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  1. Leapfrog Software

    Leapfrog Software Leapfrog Management

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    Greetings All,

    As most of you know, the retail version, inclusive of our technology FirstDefense-ISR, was recently removed from Raxco's product line-up due to an internal corporate decision within Raxco to be a vendor instead of a reseller.

    Horizon DataSys, known for their award winning Rollback RX product, immediately approached us to become a strategic partner and take on the role of distribution, marketing, and support.

    Although the official annoucement date is on June 25th, the Wilder's Security Forums gets to hear it first. So stay tuned for the official press release and more details later. We are very excited, and really look forward to this partnership.

    You can find more information about it here.
     
  2. ronjor

    ronjor Global Moderator

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    That's great news Todd. :D
     
  3. stapp

    stapp Global Moderator

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    It is indeed good news.

    I hope the support will be offered free to ex raxco users who lost faith when no help was offered in the 'inbetween' time. Otheres, including myself had to uninstall FD because of this.
     
  4. sukarof

    sukarof Registered Member

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    How cool is that :) Rollback and FDISR on the same site. I have struggled many times of which one to use, coz Rollback has a great idea. I´m sure it has developed since I used it last year and had some problems. FDISR won though, but I´m keeping my eye on RB still.
    Great news :thumb:
     
  5. Meriadoc

    Meriadoc Registered Member

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    Great...I have both FD-ISR and Rollback RX.
     
  6. TonyW

    TonyW Registered Member

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  7. Seer

    Seer Registered Member

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    Well, if FD-ISR had to change a house, I can't think of a better one than Horizon DataSys.
    I like this symbiosis. :D Good news. :)

    They sure will, that would be a good marketing move. Complementary applications...
     
  8. Birdman

    Birdman Registered Member

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    What will happen to future FD-ISR product UPDATES for us who purchased it from Raxco? Will the program still internally update.....or would we have to re-purchase FD-ISR again from the NEW vendor?

    Thanks.
     
  9. Peter2150

    Peter2150 Global Moderator

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  10. Atomas31

    Atomas31 Registered Member

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    WOW! That's a great news!

    I have both and use both on my machine :cool:
     
  11. Chris12923

    Chris12923 Registered Member

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    I'll take the bundle :)

    Thanks,

    Chris
     
  12. MaB69

    MaB69 Registered Member

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    I agree,

    2 golden eggs in the same bag :p

    MaB
     
  13. Acadia

    Acadia Registered Member

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    YES, YES, YES !! :cool:

    Acadia
     
  14. Peter2150

    Peter2150 Global Moderator

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    It may take them a while to wrap their minds around that one.:D
     
  15. besonen

    besonen Registered Member

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    maybe we could get a Rollback RX forum going here at Wilders. the forums at horizondatasys.com suck.
     
  16. Peter2150

    Peter2150 Global Moderator

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    Rollback has been widely discussed in the software and services forum. Do a search on Rollback. Forum policy is that there isn't a forum for two products in the same category.

    Pete
     
  17. EASTER.2010

    EASTER.2010 Guest

    EUREAKA!!!!

    Now that is a BOLD and FANTASTIC move plus a great partnership.

    Thanks many times over Todd, and all the best for supporters of both as this new & really exciting venture comes storming out of the gates. :D
     
  18. besonen

    besonen Registered Member

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    can the policy change?
     
  19. EASTER.2010

    EASTER.2010 Guest

    This move has got to going to have HUGE implications for BOTH of these standout Rollback Apps.

    I'm already totally sold on FD-ISR :thumb: and been chomping madly at the bits for Rollback Rx to finally drop a better version of theirs onto the distribution field.

    I think i might have just got my wish :D
     
  20. Peter2150

    Peter2150 Global Moderator

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    Anything can change, but I suspect it is highly unlikely this one will. There is no problem discussing rollback as it stands now.
     
  21. Peter2150

    Peter2150 Global Moderator

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    Yep, I have to agree, it is an awesome duo.

    The other thing, and I can't yet try it on my desktop, but on my VM machine, I have FDISR,Rollback and ReturnIL. How is that for awesome overkill.
     
  22. EASTER.2010

    EASTER.2010 Guest

    One word. IMPRESSIVE :D
     
  23. Longboard

    Longboard Registered Member

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    Congratulations Todd and kudos to HDS for seeing a good thing.

    Does this mean our " connection" with Raxco is now severed?

    Will HDS be retrieving all our contact/registration/licensing details?

    Will we we be updating as per our initial purchase contracts with Raxco. through HDS now.

    While I am pleased, I remember real difficulties with HDS support in previous ages. To be honest I had a license for HDS (v5 or something and uninstalled it way back when there were some lllooonnnggg threads here with Chris and peter and acadia and silver and sukarof et al and went with FDISR as first line tool) as I recall there were real issues with support and personnell moving back and forth with some other rebadged app and imo pretty crappy forum support.

    I am happy to be disabused of this impression: any RBRx users care to comment.

    The support I had with Raxco and in particular with Sherri/Susie backed up by devs was astonishing ( and effective). ANy chance of luring her to HDS :)

    I am interested in the model of having 2 apparently competing and really not compatible apps ( subject to a very distinguishing user base ;) knowing both tools outside in) available from the same reseller: who/what will be promoted and supported as primary?

    I know part of this sounds like sour grapes, I really, REALLY want this new arrangement to work and am happy to contribute to get that end result.

    Just thinking out loud.
    Regards.
     
  24. Rilla927

    Rilla927 Registered Member

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    I think this is a great idea.

    Todd, does this mean FD-ISR & Rollback will be merging technologies?
     
  25. silver0066

    silver0066 Registered Member

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    That is good news. I am using both applications together (Rollback V7) and am very happy with the following exceptions:

    I have had chkdsk problems with Rollback V8 which result in having to restore a backup image. The chkdsk problem also trashes other partitions on the same hard drive.

    You have to uninstall/reinstall Rollback to do a defrag. This requires you to email Horizon for a reset of your activation. I hear this is going to be fixed sometime in July only with V8.

    The Rollback forum is not intuitive and it is difficult to navigate.

    Horizon has been very slow to fix all of the above.
     
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