I want to do a backup of my C drive before I send my computer off to be repaired. I bought an external drive (E drive) and have connected it by USB. I then proceeded to click on Back Up and highlighted Disk 1 (there were two boxes and I checked both), and I selected a location which I browsed to (E drive) and then gave it a name, and then proceeded and named the backup (same name as the location) and pushed go, ad now it's backing up (about an hour for step 1). I want to make sure this is backing up my programs so that if I were to get a new hard drive, I could just push restore and it would re-install all my programs as if nothing had changed. I am told this is called a full iamge backup (or close). Am I doing the right thing?