Firewall settings, ESET Smart Security 4

Does anybody know the difference between the following settings?

Advanced setup > Personal Firewall > System Integration > Personal firewall is completely disabled

and

Advanced setup > Personal Firewall > System Integration > Personal firewall is inactive

Because, here's the thing: I have a client machine where firewall is completely disabled, yet I cannot VNC onto it (VNC uses port 5900).

One would think if the firewall is off, the firewall is off. Am I wrong here?

Thanks,
JJJ

 

Hello JoeyJoeJoe,

The following is taken from clicking the question mark in the top right of the advanced setup window:

Use the steps in the following Knowledgebase article to open the trusted port(s) in your ESET Personal firewall:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2149

Thank you,
Richard

 

Thanks. I wasn't in the client window. I was in the policy editor. No description there, though I don't think it would kill ESET to include it, eh?

Thanks,
JJJ