Hi I just installed the eset smart security 4 and I can't log on to msn and can't do much of anything on facebook, unless I disable the firewall. Is there a setting that I have to disable or something. I uninstalled norton and made sure it was totally gone before I installed the eset software and I just reinstalled it. Please help. thank you.
Hello dan109, Run the Norton uninstall tool to make sure all traces are removed and not causing disruptions: http://kb.eset.com/esetkb/index?page=content&id=SOLN146 If that does not help, try adjusting your protocol filtering settings: http://kb.eset.com/esetkb/index?page=content&id=SOLN2132 Thank you, Richard
Please enable logging of all blocked connections in the IDS setup, reproduce the problem and post here the relevant entries from the firewall log with details about connections that were blocked.