Firewall Corrupted

Discussion in 'ESET Smart Security' started by Madarb, Feb 17, 2008.

Thread Status:
Not open for further replies.
  1. Madarb

    Madarb Registered Member

    Joined:
    Aug 24, 2006
    Posts:
    4
    Hello all.
    I've been trying to install the 32bit ESS and i keep getting a red eye on my tray, with a pop-up that says my firewall is not working properly.
    Opening up the ESS window, it displays a red ! on the protection status icon and says that my firewall is corrupted and i need to reinstall.
    Reinstalling and restarting for 5-6 times has not worked.
    I tried following instructions i found here about deleting some folders from documents and settings but that didnt help either.

    Any useful suggestions?
     
  2. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Download SysInspector and provide ESET with the results.

    regards,

    paul
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    One or more firewall drivers probably could not be loaded. Maybe an ESI log will reveal something.
     
  4. Madarb

    Madarb Registered Member

    Joined:
    Aug 24, 2006
    Posts:
    4
    The forementioned program's report contains personal data that i would not like to provide to someone, such as ComputerName, installed software and hardware.
    Is there something in particular that i should be looking for, or does ESET need the full log to provide a solution?
     
  5. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    That's the essence from the program. The info provides ESET a way to verify wether or not there is/are some incompabilities, causing the problem you do encounter.

    The full package. And be assured ESET will never disclose any info gathered.

    regards,

    paul
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.