Firefox annoying problem

Discussion in 'other software & services' started by samy, Jun 5, 2010.

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  1. samy

    samy Registered Member

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    I am running XP Pro on my desk computer and using firefox browser for more than five years with no problem.
    Today I found out a very annoying problem:
    When I am clicking on the icon to open the browser, the browser open and everything work smooth, but if I click again on the icon to open a second one (when the first one is still open) in order to browse with both separately , the browser does not open ( not responding). I can click on the firefox icon with no reaction, i.e. I have only one tab open and cannot open a second one
    If I exit firefox (close the open tab) I cannot reopen the browser . In order to open it again , I have to restart the PC.
    I uninstall the firefox program and reinstall it again, but above issue remain.
    I cleared the ProfileManager and reinstalled the program , same issue.

    Need assistance. Thanks
     
  2. Sadeghi85

    Sadeghi85 Registered Member

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    Can you use File-->New Window(Ctrl+N)?
     
  3. GlobalForce

    GlobalForce Regular Poster

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  4. samy

    samy Registered Member

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    Thanks for your prompt answers

    Where is this file located? and how to use Ctrl+N

    Open "Tools" --> Add-ons --> Extensions
    The add-ons listed there are:
    - IDM - Internet download Manager
    - iMesh Mediabar
    - Java console 6.0.15
    - Java Console 6.0.14
    - Java Quick Starter 1.0
    - Microsoft .Net framework Assistant 0.0.0

    Are these the add-ons I have to disable?
     
  5. Cudni

    Cudni Global Moderator

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    update your Java to the latest 6.0.20 and remove old installs via Add/Remove programs. The version(s) you have have security issues
     
  6. samy

    samy Registered Member

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    Hello Sadeghi85 and GlobalForce

    I asked my kid if he ran or install any program for the last two days.
    I was told he ran "a-squared" (free program) manual scan but removed all the findings including the "low-risk" ones which are not automatically sticked (for removal) by the program, but left to be sticked at the user discretion.
    I want to the quarantine of a-squared and found out some Mozilla "cookies.sqlite"' remove from Mozillz\Firefox\Profiles and also a file C:\.....\Mozilla Firefox\extensions\{B7D3E479-........35F419}\chrome\imeshmediabar.jar
    I restored the last one from the quarantine, restarted the PC.... which solved the issue.

    Note:
    a-squared mentioned the file above as "Riskware.AdWare.W32.Mostofate!IK" while other protection programs (Nod32, Malwarebyte, etc.) are not detecting it. Is it a false positive detection?
    I am myself running a-squared very seldom, for information only, being told it has a lot of false positives detection.

    Thanks a lot for your time
     
  7. samy

    samy Registered Member

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    Thanks Cudni for your remark
    the Add/Remove programs showed only "Java(TM)6 Update15"
    I installed the update 20 which installed and override (discarded) the existing one.
    Thanks
     
  8. GlobalForce

    GlobalForce Regular Poster

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    Hi Samy,

    I take iMesh is something your kid runs on the family computer, an item you're comfortable with?
    How about the rest of it - anything other than that suspect file concerning you?
     
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