Files Submitted for analysis

Discussion in 'ESET NOD32 Antivirus' started by neel436, Apr 18, 2011.

Thread Status:
Not open for further replies.
  1. neel436

    neel436 Registered Member

    Joined:
    Apr 18, 2011
    Posts:
    1
    Hi,
    i have been using ESET for sometime now. recently some files appeared on our file servers (.exe files) i have submitted to eset through ESET console and also emailed samples with the file zipped and password protected. no reply has come forth from ESET and this has been very disappointing.
    i am very sure that this is not the place for this, however, it seems that this is the only place where some attention can be given to these problems.
    PS: i have also sent a follow up email but to no avail. and i have also submitted the file to virustotal website and it has been identified by some AV's as threat.
    hope ESET can release an update so that this file can be correctly detected.
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Could you please PM me your email address so that I can verify that the samples were actually received?
     
Thread Status:
Not open for further replies.