File not found when updating Eset Nod32 Client

Discussion in 'ESET NOD32 Antivirus' started by Gh0stMaker1969, Jun 23, 2008.

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  1. Gh0stMaker1969

    Gh0stMaker1969 Registered Member

    Joined:
    Jun 23, 2008
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    Location:
    Southern MI
    All the Eset clients stopped getting updates from the server and it appears the 'Eset RA HTTP Server' (Manual), will not startup and I am assuming this service is needed for the Eset clients to update.
    I have re-installed the Eset Server and rebooted, but clients still will not update pointing to http site on server. This worked for 3 months until June 18, 2008.
    Any help would be appreciated - Thank You
     
  2. Eryan

    Eryan Eset Staff Account

    Joined:
    Jan 17, 2008
    Posts:
    181
    Hi, I haven't heard of people experiencing problems with that service, but
    a 'file not found' message is often typical of trying to connect to a 3.0 mirror with a 2.7 client or vice versa.

    Anyway, things to check:

    -Make sure the version of the ERA Console and the ERA Server are the same.
    -the latest version of ERA 2.0.x (107 i believe) allows you to update a mix of 2.x and 3.x clients. If you are using ERA 1.0, or earlier versions of ERA 2.0, this isn't possible. Not sure what your scenario is, that's just a reminder.
    -Verify that your mirror folder is populated with update files and check that the dates on the files are current.
    -Try deleting the contents of the mirror folder and allowing the server repopulate it at next update.
     
  3. Gh0stMaker1969

    Gh0stMaker1969 Registered Member

    Joined:
    Jun 23, 2008
    Posts:
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    Location:
    Southern MI
    Version 3.0.642.0 is being used - I reset up the mirror and the clients can see the mirror fine now. It gave a message on the mirror tab as if it lost the path (nothing in the path), but once I gave it a path again the clients started updating.

    Thanks for your help,
     
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