File location not valid

My company recently bought 35 copies of TI Corporate Workstation, and I installed it on extra workstation we had. I then added a 250 Gig USB WD hard drive. I am logged on as the with the domain admin ID. The drive works fine in windows, can read/write to it just fine. I put a folder on the drive and shared it out. When I go to choose the location to save the image, I do not see the local drive. If I navigate through the "computers by me" I can get the shared folder. Once I enter the name I get a file location is not valid error message and I can not continue until I choose another location.

Any Ideas?

Thx

Jared

 

Hello Jared,

Thank you for choosing Acronis Workstation Disk Backup Software.

First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/enterprise/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If the problem persists please create the screenshots of your actions and of the error you get and send it to support@acronis.com along with the link to this thread. We will certainly help you with the solution.

Thank you.
--
Ilya Toytman

 

Is there a space in the name of the folder or the drive it's on? If so rename the drive and/or folder without a space.