File I/O error

Discussion in 'Paragon Drive Backup Product Line' started by rsarka, Jul 4, 2010.

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  1. rsarka

    rsarka Registered Member

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    I created an image and did a test restore twice using the created restore media. Unfortunately both times I get a "File I/O error" at the same place, copied so far 5.6 gig, read 6.5 gig, to copy 2.1, write so far 6.5.

    File I/O error is not very descriptive and it doesnt tell me what file it was trying to read/write.

    I am glad the test wasnt on a production drive, the partially restored image will not boot.

    Can anyone assist with this error?
     
  2. Pascal2

    Pascal2 Registered Member

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    Hi,
    I got the same error.
    It totally destroyed my C drive.
    This happened with about 10G to complete of a 32G image
    While restoring, the error popped up, the screen froze, and the keyboard and mouse became disabled.

    I was eventually forced to power off and restart.
    The computer could not boot.

    I had to re-install XP.
    I noticed that the Dell PC Restore partition disappeared.

    The image is stored on a Seagate USB external hard drive.

    I want to make another attempt at restoring the backup.
    Does anyone have an idea about this error?
     
  3. Mech_An

    Mech_An Registered Member

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    File I/O error means that Restore wizard failed to read from archive or write to the target.

    First of all, check Archive Integrity from Paragon product. If it reports 0 errors, check target HDD surface via Vendor's utilities or third-party software (e.g. mHDD).

    CHKDSK /f also will be useful before surface test. It should show if there are any bad blocks.
     
  4. Pascal2

    Pascal2 Registered Member

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    Thanks for the response.
    I will do what you suggested and try another restore.
    It was important to know what the error referred to.
    It may take me a few days, but I will let you know how it worked out.
     
  5. Pascal2

    Pascal2 Registered Member

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    Hi,
    An update.
    i ran chkdsk /r.
    I recovered an image from another program.
    Thanks for pointing out chkdsk.
     
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