Faulty update crashes ZoneAlarm firewall

Discussion in 'other firewalls' started by ronjor, Jun 10, 2005.

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  1. ronjor

    ronjor Global Moderator

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    Story
     
  2. squash

    squash Registered Member

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    So if an _update_ from _ZoneLabs_ crashes ZoneAlarm. What chances does it have against properly coded malware?! :eek:
     
  3. FanJ

    FanJ Guest

  4. FanJ

    FanJ Guest

    I quote the Official Response from Zone Labs:

    === begin quote ===

    Zone Labs users began reporting True Vector-related crashes across its ZoneAlarm firewall and security suite product line late this afternoon, June 9th at approx. 5:30 p.m. Pacific Daylight Time (PDT)

    Zone Labs quickly replicated the issue in the company's security lab, identified the cause and resolved it within 5 hours.

    The problem was related to an update to our Program Advisory service issued at 4:00 p.m. PDT. As soon as the issue was confirmed, Zone Labs rolled back the Program Advisory update and cleared its Internet-based update delivery system, which restored full functionality to users immediately.

    Customers should be assured that Zone Labs is committed to providing a seamless, advanced Internet security solution and we sincerely apologize for any inconvenience this may have caused.

    === end quotes ===
     
  5. ronjor

    ronjor Global Moderator

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    Missed it Jan.
     
  6. FanJ

    FanJ Guest

    No worries Ron !!! :)

    I'm just only very glad that you gave it the attention that it needs !
    So, my thanks definitely go out to you, my friend !!!

    Most warmest regards, Jan.
     
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