[false positive] Moosoft The Cleaner 6.x detected as malware

Discussion in 'ESET NOD32 Antivirus' started by leofelix, Feb 17, 2010.

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  1. leofelix

    leofelix Registered Member

    Joined:
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    Posts:
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    Location:
    European Union
    Hi All,
    I have downloaded and installed Moosoft The Cleaner 2010 some days ago

    [http://www.moosoft.com/download ]

    Even if NOD32 v 4 warned me it was trying to install a PE heuristic potentially unknown malware, I whitelisted it since Moosoft The Cleaner is a well known antimalware.
    Some minutes ago I ran a ful system scan with ESET NOD 32 fully up to date and The Cleaner setup file is also detected as PE Heuristic potentially unknown malware.

    I'm sorry I cannot upload The Cleaner setup file to virustotal since it is over 27 MB size, however neither a-squared free nor MalwareBytes' AntiMalware detected The Cleaner as a threat.

    I'm pretty sure it is a false positive

    Cheers
     
    Last edited: Feb 17, 2010
  2. agoretsky

    agoretsky Eset Staff Account

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    Location:
    California
    Hello,

    Issue is under investigation. Thank you for your report.

    Regards,

    Aryeh Goretsky
     
  3. leofelix

    leofelix Registered Member

    Joined:
    Sep 6, 2009
    Posts:
    171
    Location:
    European Union
    Hi
    Sorry for late reply.
    And sorry if I bring up this thread.

    Thank you so much for your efforts.
    I know the issue has been addressed quickly

    It is a pleasure and an honor to meet Aryeh Goretsky MVP in person here.

    Regards
     
  4. Brummelchen

    Brummelchen Registered Member

    Joined:
    Jan 3, 2009
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    2,562
    if you have a valid license for upgrades you should use the latest 2011 (actual build 3403)
     
  5. agoretsky

    agoretsky Eset Staff Account

    Joined:
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    Posts:
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    Location:
    California
    Hello,

    ESET treats reports of false positive alarms as a high priority. Glad to be of assistance.

    Regards,

    Aryeh Goretsky
     
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